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The app is pretty cool. It's easy to navigate once you get the hang of it. I had a slight issue (a misunderstanding on my part) and through the chat I quickly got it fixed. Rissa was super helpful and very patient. Her attitude was pleasant, and she is very knowledgeable on the topics in which I needed help. She even went the extra mile to give me some pointers for my site. Her feedback is A1! I highly recommend using this app.
ONE app is awesome! There is a free plan available which makes it perfect for small business to add a pop up to their store. The best thing about ONE is their customer service, I was having technical issues with my pop up and late at night Sydney time I was able to have a live chat with no wait times. The customer service is very prompt and friendly. They went out of their way to get the engineering team to work out what the issue was and they found an issue on my website causing the glitch.
Very quick to respond when I needed some help with an email I was working on. Rosy was super helpful. She went above & beyond to help me out including giving me some helpful suggestions.
Naomi was extremely helpful and very quick with assessing my issue and fixing it with minutes. Great customer service, and I switched from another app to this one and it works so much better as well.
Wonderful assistance by Rosy. She was really fast and super helpful. The app is super easy to use and with great backend support. Just love this app! cheers!
Just installed the app so not had a chance to fully test but 5 star for all the help provided by Kate in support. Great customer serivce!
So far so good. I've only just set up my first pop up so time will tell how well it goes. Customer service through the chat is excellent - they answer quickly and are very helpful.
Amazing app, all in one with amazing support, they were very quick to answer all my needs, totally recommend this app
Amazing app! Pauline from customer support was very genuine and helpful. Would certainly recommend 10/10!
So happy with this app. The customer service is next level. Really happy. Looks great and lots of customizable optiones