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Their brilliant customer service meant that I was able to help my customer quickly and make a sale.
So far so good! A lot of great functionality that I have yet to get through. Support is excellent as well. Very quick to reply and incredibly friendly. Excited to learn more about this app.
es una aplicación muy útil y buena me gusta mucho y el atención al cliente es el maravillosa y lo mas importante es muy sencillo de utilizar
This App is very useful, and the customer service is also very patient
Help me complete the setup step by step Very friendly！
I see why all the reviews are here. The customer service with this app is excellent. Love the community vote feature as well! Would love to have the bundle option soon!
App is easy to use, lots of customization options and the support team goes above and beyond to help you!
We have just starting using this app and it is fantastic ... very easy to use and navigate, and the support team are absolutely awesome! Their email responses are prompt and comprehensive, but via live chat they are even better - very helpful, patient and friendly (and available 24/7). They also offered to actually step us through setting up different automation features (if needed), so they are happy to give you their time to ensure you get the best results from the app. HIGHLY RECOMMEND
Pauline was an AWESOME help! I wanted to have more than one discount for my customers and Shopify doesn't allow it, so I thought the app would work for me, however, after quite some time of working at it, and then publishing the new wheel, Shopify wouldn't allow the new discount. My bad, but Pauline was great and helped me every step of the way!
Hi, in the last three days, all of our computer devices cannot open this application, and the situation when I try to uninstall it and install it again is same as before. May I ask how to solve this problem?
Dear Merchant,
Sorry for the inconvenience, our system has a fraud detection system that monitors how many people and IP addresses are logging into your account. To prevent hacking we lock the account. I see you have several users that logged-in from different locations.
I have added your emails to our whitelist and unlocked your account. Mind trying now and messaging me on Live Chat @ https://one.store?
Cheers,
Ann
At first, I was just looking for a wheel spinner. This app has the most elegant one I've tried so far in addition to a number of other equally elegant widgets that compliment my customer engagement strategy. This has removed my need to pay for a dozen other apps. The customer support is excellent in helping get set up.