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Samantha and Roxy were very helpful with making adjustments to my website. I now can market the right way for my online store. Thanks alot I really enjoy this app.
Great app with a lot of good functionality to help secure orders through your site. Customer service was really helpful too!
natalie was amazing help to me and answered all my questions very quickly. great customer service i recommend this app and company.
I was a bit skeptical about this service and did some test broadcasts to small groups with both the Shopify service and ONE. About 70% of those sent via Shopify's service didn't reach their targets whereas most of those sent via ONE did. I also had reason to use ONE's support via chat and they couldn't have been more helpful, polite and patient with me and my stupidity - excellent customer service.
I'm a newbie. Lot's to figure out. I was as bit overwhelmed but the support was excellent and I've been able to set up the things I need.
Awesome app. Everything works well and customer service helps if needed. This is very usefull app and easy to use.
Fantastic and accomodating customer service, by far the best email and sms app on shopify thus far. Extremelly recommended.
Fantastic app! The support is fantastic and so many choices available for templates! I feel more confident now that my business is automated!
Extremely helpful staff … you’ll love working with them if your stuck … worth the investment and attracts many people to subscribe ! Download this ! You won’t regret!
20 October 2023: I've just spoken with Rosie one year later from my earlier review and she went above and beyond to help me. Not only that but she is really nice!
Jessica, Trish and Patricia go above and beyond with not only instructions in set-up, but get in there and fix for me within minutes, as well as offer tips. They seem to be available 24/7 regardless of time zone. My website isn't live yet but so far seriously happy with the App. Not only that, it's free! Highly recommend.