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This app was pretty easy to use and well organized so it was easy to use. The customer service was amazing had a small problem that invloved coding that I couldn't figure out how to fix. They helped me really fast and were supper polite. They also pointed out another small detail I had that may be a problem later and helped me fix it.
Love this app! It has all important marketing features from email/sms automation to pop ups and much more. It was my first time setting up a pop up and Maya from the customer service team helped me with every question I had during the whole setup process including testing and sharing suggestions to improve my pop up even more. I couldn't ask for a better service. Thank you!
Amazing customer service as usual.
This is not the 1st time that I ask the team to assist me with the settings.
They are always kind, attentive and professional.
Thank you very much Rissa.
good customer service from rosy my issue was resolved fast! Easy to use! I set up my pop up email sign for customers!
Outstanding customer service support! Out of this world! I would recommend this add on to anyone that needs pop-ups and much more!
Customer service response is top-notch. Always having exact answers to my queries. App is definitely a reco for me. This one is in a all in one package.
I loved the quick and easy support they provided. I am starting off small and I am completely new to this. Rosy did an amazing job at explaining everything and the tips given were really helpful!
ONE has a very good support team. I interacted with Lou to set up my popup and my newsletter and she was amazing. She went above and beyond to make sure I was satisfied with my inquiries. Thank you so much Lou!! You Rock!!
ONE is a complete marketing app platform for Shopify and even other Ecommerce platforms. We just join ONE for 2 days and created some emails & popups for testing, simple and easy to use (especially the customer support is super, 24 hours all human, and very acknowledgeable), and will continue to experience other features. For now, it's all FREE, and hope the company will come up with a reasonable price plan so all SMBs can benefit.
One of the best app for email marketing. Can be confusing sometimes but their team is fast, ready and one message away whenever you need help. love it.