Avaliações (2 483)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
17 de novembro de 2021

The app is really useful, It's better than what I used before. And the support is great and very fast ! I totally recommend

Eau De Gamme
Reunião
Mais de 3 anos usando a aplicação
25 de agosto de 2021

I chose this app due to the overall rating. I like that it is easy to use and you can make a relatively appealing pop up with minimal effort. I'm having some ongoing issues with uploading my own images to the app however Trish was really helpful and has been able to assist me with uploading images for me. Customer service is great - hopefully the problems I'm having will be fixed soon!

Nueware
Reino Unido
Mais de 2 anos usando a aplicação
11 de abril de 2022

ONE app's support team is very helpful, patient and always doing the extra mile. Whenever I reach out to them with an issue, they always make sure that our conversation won't end w/o resolution. Thanks!

EMIRIUM Labs
Emirados Árabes Unidos
Quase 2 anos usando a aplicação
21 de novembro de 2023

Our address is in China, I can't get in touch with your customer service due to IP evaluation, I need help, my EDM marketing is not getting any replies and clicks, I can't set up product collection.please reply me email.

EVBASE-Premium EV&Tesla Accessories
Hong Kong, RAE da China
Mais de 1 ano usando a aplicação
Editado a 30 de novembro de 2021

It was easy to install. Support is instant and wonderful. Despite this, I am beyond frustrated. I am trying to create marketing emails and what should be intuitive and clear, is not. It doesn't save as I made it. I don't have time to sit for hours trying to create a simple email because things aren't saving as they should. Also, every single time I want to send myself a test email to see if the ...

Energy Peace Shop
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Editado a 2 de janeiro de 2021

After a first dissapointed about this app, we've been received proper support with valuable info about an issue and a possible conflict with, surely, GTranslate app that needs to scan the site and, in consecuence, the counting about the unique visitors received by this app is wrong (the application has many more visitors than it actually is) We're still working on it. We'll update the review to 5 ...

The Lord Of The Magic
México
11 meses usando a aplicação
Questão respondida por ONE 2 de janeiro de 2021

Dear Merchant,

Sorry for the delay, our engineering team is on Christmas and New Years Holiday. We received your report December 28/29th and again today. There definitely ...

31 de janeiro de 2022

It took me a while before I got the hang of it and in the middle of my concerns someone popped up to chat with me! I love how helpful they were with everything and even had great suggestions! The only thing is that the website is not super user friendly as it did take a while to get the hang of it. Otherwise, I would have given it 5 stars!

Valana Jewelry
Estados Unidos
10 meses usando a aplicação
30 de setembro de 2022

Good customer support .. Rosy helped a lot and was very informative.. Easy to use app and all features are available

RJP Unlimited
Canadá
10 meses usando a aplicação
5 de outubro de 2023

The customer service is really what makes this app superior. They are very responsive and extremely helpful - especially Jane and Naomi! I think there are definitely a few things that need improvements, I don't love the design templates they have and it's a little difficult to figure out how to customize at times. I'm hoping they ensure their customer service stays the same and look forward to ...

Chakrubs
Estados Unidos
7 meses usando a aplicação
23 de julho de 2021

The customer service is very good, the staff are very friendly, very helpful & prompt with replies.

Jorbella
Austrália
6 meses usando a aplicação