OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Recensioni (113)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
30 dicembre 2024

Rosie was great at fixing all the problems I had today!

NutriDense
Regno Unito
4 mesi di utilizzo dell’app
FireGroup ha risposto 7 gennaio 2025

Hi NutriDense store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io.

Regards,
Rosie
OneLoyalty by OneCommerce

2 gennaio 2025

Jaxber was so helpful and fixed our apps problem quickly!

All About Me
Stati Uniti
3 mesi di utilizzo dell’app
FireGroup ha risposto 7 gennaio 2025

Hi All About Me store admin,
Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at [=support@onecommerce.io.

Regards,
Jaxber
OneLoyalty by OneCommerce

22 novembre 2024

I had a great experience with Rean from One Mobile! He gave an excellent demo on using the loyalty app, explaining everything clearly and answering all my questions with patience and dedication. His professionalism truly stood out. Highly recommend!

Garage-est2016
Stati Uniti
Circa 10 ore di utilizzo dell’app
FireGroup ha risposto 28 novembre 2024

Hi Garage-est2016 store admin,
Here's Rean from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rean
OneLoyalty by OneCommerce

27 dicembre 2024

This app works just as you expect it. You can connect rewards with mobile app, POS, and online store which is cool. I had trouble importing customers from another app. They stayed with me and helped me until i was able to figure it out! Would recommend and customer service is always there to help!

Janitorial Superstore
Stati Uniti
Circa 9 ore di utilizzo dell’app
FireGroup ha risposto 7 gennaio 2025

Hi Janitorial Superstore store admin,
Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io.

Regards,
Dante
OneLoyalty by OneCommerce

3 ottobre 2024

App was initially completely free. There was no warning that the app was going to become chargeable, or notification when certain features became chargeable. I understand that people need to make money from apps, but it would have been good to have notified users that certain features now incurred a cost, instead there was no warning and I find I have to pay $49 a month to reinstate the features that drew me to the app in the first place. Poor service, and have unfortunately uninstalled as I feel this was dishonest.

Sunshine & Rayn
Regno Unito
Circa 2 mesi di utilizzo dell’app
FireGroup ha risposto 6 ottobre 2024

Hi Sunshine & Rayn store admin,
I'm Windy from the OneLoyalty team.

Firstly, we sincerely apologize for any inconvenience you’ve experienced while using our app.

Regarding the notification email about the launch of our pricing plan, we are truly sorry for the mistake, and we assure you that it will not happen again in the future.

We have sent you an email explaining the pricing details along with some special benefits we offer to our loyal customers like yourself.
Please take a moment to check your inbox, and feel free to reach out if you’d like to discuss anything further.

Thank you for your understanding, and we look forward to assisting you.

Regards,
Windy
OneLoyalty by OneCommerce

5 settembre 2024

I just uploaded the app. I tried 3 other apps, but they were very confusing and involved too many steps. OneLoyalty is streamlined and connects effortlessly.

Sincerely Ginger Jewelry
Stati Uniti
Circa 7 ore di utilizzo dell’app
FireGroup ha risposto 9 settembre 2024

Hi Sincerely Ginger Jewelry store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce

3 settembre 2024

The app has been great so far. It looks good and matches our website, and the customer support has been amazing! Miley helped us integrate our current rewards members onto this app, and she was very helpful!

MelMarie Skin Care
Stati Uniti
Circa 7 ore di utilizzo dell’app
FireGroup ha risposto 5 settembre 2024

Hi MelMarie Skin Care store admin,
Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Miley
OneLoyalty by OneCommerce

6 agosto 2024

great customer service, free to use, feature is comprehensive, hope it remain free forever. attended by Rosie and Ellie, they are awesome.

Pan Ocean Singapore - Sea Through Us
Singapore
Circa un mese di utilizzo dell’app
FireGroup ha risposto 8 agosto 2024

Hi Pan Ocean Singapore - Sea Through Us store admin,
Here's Rosie from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneMobile by OneCommerce

8 agosto 2024

10/10 would recommend. The team's working on a lot of features and the customer service is totally on point and very responsive!!

Regal Gems Jewellery Co.
Canada
Circa un mese di utilizzo dell’app
FireGroup ha risposto 11 agosto 2024

Hi Regal Gems Jewellery Co. store admin,
Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jaxber
OneLoyalty by OneCommerce

21 agosto 2024

Very pleased with this service so far. I love that whenever I have a question or need assistance with setting something up, that Rosie and Dante have been very quick and efficient at whatever the question or task is.

Good Vibes By Linda
Stati Uniti
Circa un mese di utilizzo dell’app
FireGroup ha risposto 26 agosto 2024

Hi Good Vibes By Linda store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Emily
OneLoyalty by OneCommerce