OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Avaliações (88)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
    84
  • 1% das classificações são de 4 estrelas
    1
  • 1% das classificações são de 3 estrelas
    1
  • 1% das classificações são de 2 estrelas
    1
  • 1% das classificações são de 1 estrelas
    1
7 de outubro de 2024

It is completely unreasonable to charge your customers $399 a month in order to change the text within the storefront widget. This is a basic customisation that should be available in at least all of the paid plans. There was no communication that paid tiers were even introduced into the app. When we installed the app it was free.

Cantabria Labs
Reino Unido
About 1 month usando a aplicação
Questão respondida por OneCommerce.io 10 de outubro de 2024

Hi Cantabria Labs store admin,
I'm Windy from the OneLoyalty team.

Firstly, we sincerely apologize for any inconvenience you’ve experienced while using our app. We understand your concern regarding the pricing, and we deeply value your feedback.

We’ve sent you an email addressing your concerns in more detail, and we kindly ask that you review it at your convenience. We are committed to finding a solution and supporting you better. Please let us know if you have any further questions or require additional assistance.

Thank you for your understanding and patience.

Regards,
Windy
OneLoyalty by OneCommerce

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