OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Hinnoittelu
Ilmainen sopimus saatavilla. Ilmainen kokeilu saatavilla.
Tähtiarvio
4,6 (112)
Kehittäjä
FireGroup

Build a loyalty program you can scale, control, and measure with confidence.

Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules.

Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules. enemmän
  • Create meaningful engagement with diverse, cross-channel point & reward options
  • Maximize your loyalty program’s impact with campaigns, emails and gamification
  • Acquire new customers through word-of-mouth with a powerful referral program
  • Retain your best customers with exclusive Membership and VIP tiers program
  • Understand your loyalty ROI from every angle and keep your loyalty profitable

Kielet

Englanti, Ranska, Japani, Espanja, ja Saksa

Tätä sovellusta ei ole käännetty kielelle Suomi

Toimii seuraavan kanssa:

Hinnoittelu

Free

Ilmainen

Ominaisuudet

  • 100 monthly orders
  • 100 built-in email sends/month
  • Points for purchases
  • Basic rewards redemption
  • Referral program
  • Basic loyalty page & widget
  • Import & export members

Growth

$49 /kuukausi

$0.15/extra order; $3/100 extra emails; Cost capped at $299/month

Ominaisuudet

  • All in Free, plus:
  • 1,000 monthly orders
  • 2,000 built-in email sends/month
  • 2 active gamifications
  • 2 active campaigns
  • POS integration support
  • AI-powered analytics
  • Priority support

14 päivän maksuton kokeilu

Professional

$99 /kuukausi

$0.15/extra order; $2/100 extra emails; Cost capped at $499/month

Ominaisuudet

  • All in Growth, plus:
  • 1,500 monthly orders
  • 5,000 built-in email sends/month
  • Points expiry settings
  • 3 customer segments
  • Always-on campaigns
  • Virtual loyalty card
  • Meta & Google Ads integration

14 päivän maksuton kokeilu

Premium

$199 /kuukausi

$0.10 /extra order; $1/100 extra emails; Cost capped at $999 / month

Ominaisuudet

  • All in Professional, plus:
  • 3,000 monthly orders
  • 10,000 built-in email sends/month
  • 5 VIP tiers + 1 secret tier
  • Custom earning rules
  • Paid membership program
  • Exclusive loyalty mobile app
  • API & webhook access

14 päivän maksuton kokeilu

Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot

Arvostelut (112)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 89 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
2. joulukuu 2025

The Monthly Active Users is a predatory pricing element - any user is considered an active user, instead of users that actually use the app. This passive predatory approach is hugely disatisfactory.

Furthermore, more and more features that were originally available, have been pushed into pricing tiers which is disappointing given they were not originally.

I am actively looking for other applications with less dodgy behaviour.

Flowers Gold Coast
Australia
Vuosi sovelluksen käyttöä
FireGroup vastasi 2. joulukuu 2025

Good Day Flowers Gold Coast!

Thank you for sharing your feedback with us — we truly value your perspective and are committed to ensuring every user has a clear understanding of how our features work.

As one of our Team Members already explained this feature to you, still we'd like to give another explanation to clarify again:

The Monthly Active Loyalty Members (MALM) metric: this is not based on “passive” app usage, but rather on customers who actively engage with their loyalty points during a given month — whether by earning points (e.g., through purchases or birthday rewards) or spending them (e.g., redeeming for discounts or gifts). This approach helps merchants focus on customers who are genuinely interacting with their loyalty program, leading to better ROI and stronger customer retention.

As for your second point about features moving into pricing tiers: We hear you, and we understand how frustrating it can feel when previously available features become tiered. Our goal has always been to provide core functionality at accessible levels while offering advanced tools to help growing businesses scale effectively. That said, we’re continuously evaluating how we balance accessibility and innovation — and your input helps us shape that direction.

We’d love to sit down with you personally to walk through your current plan, explain what’s included, and explore whether there’s a better fit for your needs — or even how you might leverage existing features differently to achieve your goals.

10. marraskuu 2025

When started all was well, as a startup I was not experiencing the the flow of customers, as required in the starting months, this app ensured my clients are not able to search or register or access the cart. When I approached them they demanded I upgrade and I was, I am not in a position to do so and that how they deactivated the account without my knowledge. Please don't try them, they will bully you and they don't communicate at all.

EXprimi Beauty Kenya
Kenia
Vuosi sovelluksen käyttöä
FireGroup vastasi 12. marraskuu 2025

Hi sir,

This is Brian, and we apologize for the trouble you've been experiencing.

Thank you for sharing your feedback. We completely understand how frustrating it must have been to experience issues with the app.

Based on your feedback that we’ve carefully reviewed your account and all previous conversations. The entire conversation history with you is not related to the issues mentioned in your review.

The last contact we have on record was on September 4, regarding an unrelated inquiry. Could you kindly review the attached screenshot of your conversation history and confirm if there might be any confusion?

We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support

Best Regards
Brian
OneLoyalty by FireGroup Technology

24. maaliskuu 2026

Thank you

Opulent Cup
Yhdysvallat
3 kuukautta sovelluksen käyttöä

Tuki

Sovellustuen tarjoaa FireGroup.

Resurssit

Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.

Kehittäjä

FireGroup

FIREAPPS JSC, 22F Flemington Tower, 182 Le Dai Hanh, Phu Tho Ward - TIN: 0314919972 - EID: 079211809826, Ho Chi Minh City, 700000, VN

Lanseerattu

11. huhtikuu 2024 · Muutosloki

Tietojen käyttöoikeus

Tämän sovellus tarvitsee seuraavien tietojen käyttöoikeuden, jotta se voi toimia kaupassasi. Katso kehittäjän tietosuojakäytäntö .

Tarkastele asiakastietoja:

Arkaluonteiset tiedot, laite- ja toimintatiedot

  • Arkaluonteiset tiedot

    Nimi, sähköpostiosoite, puhelinnumero, fyysinen osoite

  • Laite- ja toimintatiedot

    Geopaikannus, IP-osoite, selain ja käyttöjärjestelmä

Tarkastele henkilöstön ja avustajien tietoja:

Kaupan omistaja, blogin avustajat

  • Kaupan omistaja

    Nimi, sähköpostiosoite, puhelinnumero, fyysinen osoite

  • Blogin avustajat

    Sähköpostiosoite, IP-osoite, selain ja käyttöjärjestelmä

Tarkastele ja muokkaa kaupan tietoja:

Asiakkaat, tuotteet, tilaukset, alennukset, lahjakortit, kauppakrediitti, Verkkokauppa, Shopify Admin

  • Muokkaa asiakkaita

    Asiakastiedot, asiakastunnisteet

  • Tarkastele tuotteita

    Tuotteet, tuotteiden julkaisut myyntikanavissa, tuotelistaukset, kokoelmat

  • Tarkastele tilauksia

    Tilausten täyttämiset, koko tilaushistoria viimeisten 60 päivän ajalta

  • Muokkaa alennuksia

    Alennuskoodit ja kampanjat

  • Muokkaa lahjakortteja

    Lahjakortit

  • Muokkaa kauppakrediittiä

    Kauppakrediittitilin tapahtumat, kauppakrediittitilit

  • Muokkaa verkkokauppaa

    Teema, kassasivu, Verkkokaupan sivut, Verkkokaupan sivun sisältö sovelluksen hallitsemassa polussa

  • Muokkaa Shopify Adminia

    Tiedostot

  • Muokkaa muita tietoja

    Alueet, Shopify Markets -asetukset, tuote- ja versiovarasto, tuotetunnisteet, Verkkokaupan navigointi

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