Avaliações (224)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
8 de dezembro de 2022

Great Quick Support, i recommend this app for your Shopify website to track your customers and increase your sales.

Bake Parlor Bread
Paquistão
Over 1 year usando a aplicação
Questão respondida por OneCommerce 8 de dezembro de 2022

Hi Bake Parlor Bread store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

22 de setembro de 2022

Very useful! They even helped me set it all up! I had issues setting up my pixel & Conversion API and this did the trick for my store.

Livekingdomco
Estados Unidos
About 1 year usando a aplicação
Questão respondida por OneCommerce 22 de setembro de 2022

Hi Livekingdomco,

Here's Harper from OnePixel. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also I highly recommend you to check our blog for latest news regarding not only OnePixel, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OnePixel by OneCommerce

20 de janeiro de 2023

Very helpful support team who went out of their during their vacation to help with technical issue - Harper especially was amazing :)

Varpek
Reino Unido
About 1 year usando a aplicação
Questão respondida por OneCommerce 20 de janeiro de 2023

Hi Varpek store admin,
Here's Harper from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OnePixel by OneCommerce

17 de maio de 2022

The customer service staff was very nice, helped me with a troublesome issue, and was very patient.

Smart Watch
China
About 1 year usando a aplicação
Questão respondida por OneCommerce 17 de maio de 2022

Hi Smart Watch store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Windy
OnePixel - Facebook Pixel Tracking

4 de outubro de 2023

Thank you Harper's help, she is so nice and patient with me, and it took quite long time with me to solve the issue. highly recommanded OnePixel and their team professional works.
Thanks again

Jasmin Trading CO., Limited
Hong Kong, RAE da China
About 1 year usando a aplicação
Questão respondida por OneCommerce 13 de outubro de 2023

Hi Jasmin Trading CO., Limited store admin,

Here's Harper from OnePixel. We really appreciate your feedback about your experience when using our app.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OnePixel by OneCommerce

19 de agosto de 2022

shopify最近更新了,无法直接绑定FB的pixel了,选择这款app解决了这个问题,非常感谢!客服wendy小姐姐在线帮助非常有用!特别感谢!需要观察一段时间数据来看效果没希望能够更多帮助自己分析广告数据!

SIRIUSMEN
Hong Kong, RAE da China
About 1 year usando a aplicação
Questão respondida por OneCommerce 19 de agosto de 2022

嗨,SIRIUSMEN 商店管理员,
这是来自 Socialhead 团队的 Windy。

首先,我真诚地感谢您留下评论。

我们非常感谢您在使用我们的应用程序并热爱我们的支持时对您的体验的反馈和评论。

再次感谢您信任和使用我们的应用程序。

此外,我们正在开发一个关于所有有用信息的博客,这些信息可以帮助您使用 Socialhead 的所有应用程序在社交网络上开展业务。

请在此处参考更多详细信息:https://socialhead.io/category/shopify/

此致!

Windy
OnePixel - Facebook Pixel Tracking

16 de novembro de 2022

harper is brilliant very knowledgable help with every issue I had and then some. he explained a lot to help shed some light on pixcels in facebook and tiktok great asset

pikourpockets.com
Estados Unidos
About 1 year usando a aplicação
Questão respondida por OneCommerce 17 de novembro de 2022

Hi pikourpockets.com store admin,
Here's Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Best regards,
Harper
OneCommerce

9 de abril de 2024

good

Jody Store
Jordânia
2 months usando a aplicação
2 de agosto de 2023

I have uninstalled it. Why does it still charge?????
I have uninstalled it. Why does it still charge?????

Andytoy
Estados Unidos
12 months usando a aplicação
Questão respondida por OneCommerce 4 de agosto de 2023

Hi Andytoy store admin,
Here is Harper from OnePixel.

Thank you so much for your feedback about our app.
Firstly, we apologize for any inconvenience you have when using our app.
However, I believe there is a misunderstanding here. Please let me give you a clarification about our app.
The charge is automatically generated by Shopify after you approve an Approve Charge from Shopify from the end date of the trial, along with the charge. There would be no notification after you approve the charge.
You uninstalled the app on July 6, 2023. The billing charge was invoiced on Jul 8, 2023, for the billing cycle from Jul 6, 2023 – Aug 5, 2023. You are on the first date of the new recurring charge therefore, you still be charged for that billing cycle. This charge is followed by Shopify regulations refer to this article from Shopify.
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#:~:text=Shopify%20billing%20cycle,for%20the%20following%2030%20days

Regarding your concern with the billing charge, we have sent you an email to follow up and have a solution for that. Please check it and reply to us, we will try our best to support you.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Best regards,
Harper
OneCommerce

2 de março de 2023

sooo good app and i happy for result so much its growth my website and increase our my sales and easy access to the customer

SBR_KW
Koweit
12 months usando a aplicação
Questão respondida por OneCommerce 3 de março de 2023

Hi SBR_KW store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OnePixel by OneCommerce