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Adriana was very helpful when I downloaded this app to my Shopify store. She followed up with an email immediately to see if I needed any further help and also provided instruction for what I assume are commonly asked questions. She responded very promptly and dealt with my request very fast. I would absolutely recommend. Thank you both.
Thanks so much for the kind words! So happy to hear you found our customer service to be helpful and thanks for recommending our Shopify subscriptions app. Feel free to get in touch with us if you need anything at all :)
Best customer service ever! And great app for subscription. I have so many questions at first and they help me step by step.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Outgoing Subscriptions' customer service is THE VERY BEST. They go above and beyond to help their customers and to ensure your store is successful. Hands down, they are the best subscription app!
Wow, thanks so much for the glowing review!! Glad to hear our customer support was helpful and responsive, and very happy you were able to set up your subscription box using Ongoing. Feel free to get in touch if you need anything at all! :)
I am using the Ongoing Subscriptions app for a private facebook group with a monthly fee. The app was easy to setup, easy to navigate and the tech support I needed was was fast and super helpful. I would highly recommend!
Thanks so much for the kind words! I'm delighted to hear our Shopify subscriptions app is easy to use. It was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)
I was looking for a subscription app and am glad that I found an Ongoing Subscription!! There were two times that I needed help after installing this app. Adriana helped so quickly *(in my case it was less than 15 minutes) and it was just awesome. I truly appreciate her quick response and she even fixed the issue immediately. Anyone is still reading reviews then I would say go ahead and add this app. You will be in safe hands :)
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
While my work with Ongoing is in its infancy, I have to say, working with this team has been a blessing. They understand what I'm asking and make adjustments according to our special needs with a super quick turnaround time. It's also just nice to connect with real people while handling this side of the business. Thanks Adriana+husband! Would highly recommend this app!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
GREAT customer service! I had an issue that needed technical fixing of the app code and they were quick to respond and address it. Now my issue is resolved and everything works perfect. Thanks
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
This app it's amazing! It was perfect for my needs of a basic subscription product.
The customer support is one of the best I have ever encountered: quick, right, to the point, with even some tips of better wording the plans!
Thank you for the glowing review! I'm so happy to hear you found our customer support to be quick and helpful! Feel free to get in touch if you need anything at all :)
Just signed up and had the best onboarding experience! Excited to see how this app improves our store :)
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I LOVE Ongoing subscriptions. I use them for both of my shopify stores: one an online retailer, and another a weekly delivery service. The customer support is incredible and you can customize your subscriptions based on your needs for your business!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)