Avis (130)

Note globale
5
Nombre d’avis par note
  • 100 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
26 août 2022

I had to migrate to Ongoing Subscriptions and Adriana made it absolutely painless. She walked me through what was needed but also took the reins and made sure nothing slipped up. Ironically I've had a bit of uptick in subs since moving to Ongoing Subscriptions - I think a result of being able to offer multiple frequency options. All in all, good so far!!

Mother Butter Company
États-Unis
25 jours d’utilisation de l’application
OngoingAI a répondu 26 août 2022

Thanks so much for the kind words! Wow, that is great news to hear Ongoing helped increase your subscriber base! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you're having an awesome experience. We are so happy you had a good migration experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)

11 février 2022

Within a few minutes of installing this app, Adriana came on live chat and helped me set it up and configure it exactly how I requested. She gave me a few other options to include which I hadn't considered.
Fabulous customer service.
The app seems intuitive and looks the subscription options look great on my website

Snowdonia Soaps
Royaume-Uni
21 jours d’utilisation de l’application
OngoingAI a répondu 11 février 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

1 janvier 2022

OH MY GOODNESS. As soon as i got stuck up popped Adrianna to assist me. She had all the right answers and was a pleasure to talk to. Thank you for being a real person, a real company and helping us all along the way!! You guys rock! 10/10 recommend. ADD TO YOUR STORE TODAY!!

The London Candle Co.
États-Unis
20 jours d’utilisation de l’application
OngoingAI a répondu 1 janvier 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

27 janvier 2022

Amazing customer service! I was on the phone for 30 mins and they helped me set up my subscription app, link the free shipping successfully, and answered all of my questions. I wish I could give them 10 stars!

Amy Grace Monograms
États-Unis
15 jours d’utilisation de l’application
OngoingAI a répondu 27 janvier 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

20 janvier 2022

I got quick helpful assistance from their team within moments of getting the app started! Thank you again!

We Are Jersey
États-Unis
13 jours d’utilisation de l’application
OngoingAI a répondu 20 janvier 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

6 juillet 2021

Initially I had problems setting up variants with the appropriate subscription. Adriana was extremely patient and helpful. Their tenacity in getting to the root of the problem and fixing it is very impressive. Thank you so much. Looking forward for our customers to use this very useful feature.

AnnaPaigeNZ
Nouvelle-Zélande
12 jours d’utilisation de l’application
OngoingAI a répondu 9 juillet 2021

Thanks so much Anna! Super happy we could help you out with this. And thanks so much for the compliment! Glad you enjoy using Repeat Kit subscriptions. Feel free to email us anytime if you need anything, we would be happy to help you out! :)

Modifié le 28 juillet 2021

I thoroughly enjoyed using this app. Once you watch the get started video it is very easy to understand. The support intercom is also very well set up. Adriana responded quickly and was eager to help.

ZOE'S EMPIRE
États-Unis
9 jours d’utilisation de l’application
OngoingAI a répondu 29 juillet 2021

Thank you so much for the kind words! That's great to hear you found our customer service fast and helpful. We are so happy that you are enjoying our Shopify subscriptions app. Feel free to get in touch if you need anything at all!

30 novembre 2021

Adriana is super helpful and a great communicator, she helped me set up my subscriptions in a few easy steps!

taosbee
États-Unis
9 jours d’utilisation de l’application
OngoingAI a répondu 4 décembre 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

28 décembre 2021

The on boarding was so incredibly helpful! I needed more options in my subscriptions service for my website and Ongoing not only said it was possible, but did it for me! As a small business owner this kind of service is above and beyond. I am thilled to partner with Ongoing.

myBase Products
États-Unis
8 jours d’utilisation de l’application
OngoingAI a répondu 29 décembre 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

20 janvier 2022

Recently added this app, the integration process was seamless and the customer service excellent. Highly recommend.

Robin N Wright Creations
Canada
8 jours d’utilisation de l’application
OngoingAI a répondu 20 janvier 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)