Avis (130)

Note globale
5
Nombre d’avis par note
  • 100 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
5 août 2021

Does exactly what it says. Very helpful staff. Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

NoYo Nutrition
États-Unis
Presque 2 ans d’utilisation de l’application
OngoingAI a répondu 5 août 2021

Thank you so much for the kind words! Happy to hear you found our customer support helpful! Feel free to get in touch if you every need anything at all! :)

1 janvier 2022

OH MY GOODNESS. As soon as i got stuck up popped Adrianna to assist me. She had all the right answers and was a pleasure to talk to. Thank you for being a real person, a real company and helping us all along the way!! You guys rock! 10/10 recommend. ADD TO YOUR STORE TODAY!!

The London Candle Co.
États-Unis
20 jours d’utilisation de l’application
OngoingAI a répondu 1 janvier 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

7 juillet 2021

We used this app to help us manage subscriptions with our shopify account. It may seem daunting but Adriana helped make this easy! The level of customer service was amazing. Additionally, this app is pretty straightforward and user friendly. Thanks for your help Adriana! Very impressive app and customer service

ActionEdge
Canada
Plus d'un an d’utilisation de l’application
OngoingAI a répondu 9 juillet 2021

Thanks so much for the awesome review! Glad you're pleased with our customer service, and that you find our subscriptions app easy to use. Feel free to email us anytime if you need anything, super excited to have you onboard! :)

20 juillet 2021

So far... everything has been amazing. Adriana has been extremely helpful in answering our questions in a quick manner. Setting everything up was very easy and so far this is the ONLY app we have tried that let's us do reoccurring billing automatically on Shopify. We definitely recommend trying them out. The app is new so we are not quite sure to expect but I feel like we are in capable hands if any issues arise as the customer service has been spot on thus far. So grateful for this app!

Pips Treats
États-Unis
Plus d'un an d’utilisation de l’application
OngoingAI a répondu 23 juillet 2021

Thanks so much for the kind words! So happy to hear you found our customer service to be helpful and thanks for recommending our recurring billing app to other Shopify merchants. Feel free to get in touch with us if you need anything at all :)

14 juillet 2021

Repeat Kit is a fantastic piece of software. I was up and running in less than 5 minutes. The instructions are super clear and very easy to implement. I had a few questions just around general use and my customers experience, Adriana was super helpful and responded swiftly, even to my awkward questions! 5/5, highly recommend.

Earthwares
Royaume-Uni
Plus d'un an d’utilisation de l’application
OngoingAI a répondu 14 juillet 2021

Wow thanks so much for the kind words! We are so happy to hear you found Repeat Kit Subscriptions easy to use! And it was my pleasure helping you today. :)

27 janvier 2022

Amazing customer service! I was on the phone for 30 mins and they helped me set up my subscription app, link the free shipping successfully, and answered all of my questions. I wish I could give them 10 stars!

Amy Grace Monograms
États-Unis
15 jours d’utilisation de l’application
OngoingAI a répondu 27 janvier 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

13 août 2021

I think this is one of the well-working apps which should deserve the best rating. Oustanding performance for free and really helpful customer service. Keep it up!

Crowdnose
Allemagne
Environ un an d’utilisation de l’application
OngoingAI a répondu 13 août 2021

Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

20 janvier 2022

I got quick helpful assistance from their team within moments of getting the app started! Thank you again!

We Are Jersey
États-Unis
13 jours d’utilisation de l’application
OngoingAI a répondu 20 janvier 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

Modifié le 2 juillet 2022

RepeatKit allows me to offer my customers a convenient delivery schedule coupled with a discount on my nutritional supplement store. Pricing as well as responsive customer support are great! Looking forward to some updates and added functionality soon. UPDATE: Unfortunately Shopify has removed my ability to use Shopify Payments because I'm selling fitness supplements. This makes the app non usable because they don't integrate with PayPal Payflow Pro. :( UPDATE 2: Adriana did a lot of leg work to find any way that I could still use their app. PayPal Express or Authorize dot net would work but unfortunately both are not really options for me right now. PayPal Express takes users away from my shop to PayPal which will affect conversion rate and Authorize dot net adds additional charges. Neither are exempt from Shopify's 1% tariff on using anything other than their gateway. If it was not my choice, Shopify should waive that fee. In any case, Adriana really tried to make it workable.

FITBODY.com
États-Unis
12 mois d’utilisation de l’application
OngoingAI a répondu 9 août 2021

Thank you so much for the kind words! Happy to hear you found our customer support to be helpful and quick to reply. We are excited about getting out these new features! Feel free to get in touch if you need anything at all :)

5 août 2021

Adriana is super helpful with any questions, and even goes through your site to check you're using the app to the full extent and raises any ideas on how to improve usage. Can't wait to see even more features of this app once we launch the subscriptions and people start purchasing!

Nala Moon
Australie
10 mois d’utilisation de l’application
OngoingAI a répondu 6 août 2021

Thank you so much for the kind words! Happy to hear you found our customer support to be super helpful! We are excited for your store to launch subscriptions too! Feel free to get in touch if you every need anything at all! :)