Ongoing Subscriptions , 128 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
5 de dezembro de 2021

GREAT customer service! I had an issue that needed technical fixing of the app code and they were quick to respond and address it. Now my issue is resolved and everything works perfect. Thanks

Vivid Reign
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Ongoing Subscriptions 9 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

1 de agosto de 2021

This app it's amazing! It was perfect for my needs of a basic subscription product.
The customer support is one of the best I have ever encountered: quick, right, to the point, with even some tips of better wording the plans!

La Cave à Laine
França
About 1 month usando a aplicação
Questão respondida por Ongoing Subscriptions 2 de agosto de 2021

Thank you for the glowing review! I'm so happy to hear you found our customer support to be quick and helpful! Feel free to get in touch if you need anything at all :)

6 de janeiro de 2022

Just signed up and had the best onboarding experience! Excited to see how this app improves our store :)

Treat Yourself™
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Ongoing Subscriptions 6 de janeiro de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

8 de março de 2022

Currently using this app for our subscriptions and I must say I am impressed especially with their customer support. You can tell that they value all their customers and would help out in any way they can. Thank you Adriana and Ongoing team!!!

Quan Jewelry
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Ongoing Subscriptions 8 de março de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

1 de janeiro de 2022

I LOVE Ongoing subscriptions. I use them for both of my shopify stores: one an online retailer, and another a weekly delivery service. The customer support is incredible and you can customize your subscriptions based on your needs for your business!

Simply Sawyer
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Ongoing Subscriptions 1 de janeiro de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

3 de agosto de 2021

I used this app for my coffee subscriptions. It's so easy to set up and it included everything that I needed. Works wonderfully so far!

New Horizon Coffee Company
Estados Unidos
29 days usando a aplicação
Questão respondida por Ongoing Subscriptions 3 de agosto de 2021

Thank you so much for the kind words! Happy to hear you found our Shopify subscriptions app easy to use & it works great on your store! Hope you have a great day and feel free to get in touch if you every need anything at all! :)

26 de agosto de 2022

I had to migrate to Ongoing Subscriptions and Adriana made it absolutely painless. She walked me through what was needed but also took the reins and made sure nothing slipped up. Ironically I've had a bit of uptick in subs since moving to Ongoing Subscriptions - I think a result of being able to offer multiple frequency options. All in all, good so far!!

Mother Butter Company
Estados Unidos
25 days usando a aplicação
Questão respondida por Ongoing Subscriptions 26 de agosto de 2022

Thanks so much for the kind words! Wow, that is great news to hear Ongoing helped increase your subscriber base! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you're having an awesome experience. We are so happy you had a good migration experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)

11 de fevereiro de 2022

Within a few minutes of installing this app, Adriana came on live chat and helped me set it up and configure it exactly how I requested. She gave me a few other options to include which I hadn't considered.
Fabulous customer service.
The app seems intuitive and looks the subscription options look great on my website

Snowdonia Soaps
Reino Unido
21 days usando a aplicação
Questão respondida por Ongoing Subscriptions 11 de fevereiro de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

1 de janeiro de 2022

OH MY GOODNESS. As soon as i got stuck up popped Adrianna to assist me. She had all the right answers and was a pleasure to talk to. Thank you for being a real person, a real company and helping us all along the way!! You guys rock! 10/10 recommend. ADD TO YOUR STORE TODAY!!

The London Candle Co.
Estados Unidos
20 days usando a aplicação
Questão respondida por Ongoing Subscriptions 1 de janeiro de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

27 de janeiro de 2022

Amazing customer service! I was on the phone for 30 mins and they helped me set up my subscription app, link the free shipping successfully, and answered all of my questions. I wish I could give them 10 stars!

Amy Grace Monograms
Estados Unidos
15 days usando a aplicação
Questão respondida por Ongoing Subscriptions 27 de janeiro de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)