Avaliações (130)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
29 de julho de 2021

This app makes our life so much easier — offering subscriptions to retain existing customers. The setup is literally easy as 1-2-3. And the support is incredible — knowledgeable & able to answer our concerns right away, as well as offer ongoing support on other Shopify themes as well. The app widget itself is very intuitive, easy & painless for our customers to use. Very happy and highly recommend — especially for small biz like ourselves!

Oh! Sake
Austrália
About 2 years usando a aplicação
Questão respondida por OngoingAI 30 de julho de 2021

Thank you so much for the kind words! That's great to hear you found our subscriptions app easy to use & straight-forward. Also happy to hear you found our customer support to be fast and knowledgeable. That makes our day! Feel free to get in touch if you need anything at all! :)

23 de maio de 2022

The app has been great in helping us track our subscribers and identify any profile issues that may occur. Adriana always provides prompt, reliable responses to help us troubleshoot and fix any issue we may have when using the app with our store and products - even on weekends! We appreciate the stellar customer service!

The Formula Guru
Estados Unidos
About 2 years usando a aplicação
Questão respondida por OngoingAI 23 de maio de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

31 de janeiro de 2022

This app helps users like myself sell subscriptions to my customers while staying on my shopify domain. That was the biggest issue my store faced, and with this issue solved im eager to see the results Ongoing will help me gain. Thank you!

CheckdOut
Estados Unidos
About 2 years usando a aplicação
Questão respondida por OngoingAI 31 de janeiro de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

26 de outubro de 2021

Excellent integration, fair pricing, and the customer service is amazing! Thank you so much for all of your help!

Front 6 Coffee Company
Estados Unidos
About 2 years usando a aplicação
Questão respondida por OngoingAI 4 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was amazing and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

28 de dezembro de 2021

Incredible customer service! They were very patient and quick to respond. Very quick and easy setup. I've tried Recharge and so many other apps but this one shines above them all. Highly Recommend!

Pretty Ratchet
Estados Unidos
About 2 years usando a aplicação
Questão respondida por OngoingAI 29 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

15 de outubro de 2021

Absolutely super helpful! Definitely, we are going to recommend to anyone and no doubt to put 5 stars (Inc help support. for sure!)

whirlypet
Japão
About 2 years usando a aplicação
Questão respondida por OngoingAI 4 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)

21 de janeiro de 2022

Absolutely amazing customer service! Adrianna when above and beyond helping me create my subscription. Thank you so much!

McNeal Made Candle co
Estados Unidos
About 2 years usando a aplicação
Questão respondida por OngoingAI 21 de janeiro de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

13 de agosto de 2021

They are so incredibly helpful! It can be pretty intimidating setting up your own online store, adding subscriptions felt like a far away dream. Repeat Kit helped me out with this and it's running perfectly. Thanks so much guys!

NomNoms Pet Bakery
Canadá
About 2 years usando a aplicação
Questão respondida por OngoingAI 13 de agosto de 2021

Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure today assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

20 de outubro de 2021

I signed on and while I'm trying to figure everything out, Adriana came on chat to ask if I needed any help. Within moments, I was guided painlessly and easily to creating my first subscriptions. They even offered to adjust the font and look of the widgets to be more modern and match my site. They knew what I needed before I even had to ask. I don't remember ever having such a wonderful experience from help with other apps I have installed. The level of customer service and care for their customers is beyond 5 stars! If you are thinking of getting a subscription business for your products, I can't recommend Ongoing Subscriptions enough.

lexandjong
Estados Unidos
About 2 years usando a aplicação
Questão respondida por OngoingAI 4 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing subscription app easy to use. Feel free to get in touch if you need anything at all! :)

13 de setembro de 2023

We tested several subscription applications, but this one was the most flexible, and the support is exceptional - they respond within a few hours. We highly recommend this app!

Magic Dream
França
Almost 2 years usando a aplicação
Questão respondida por OngoingAI 16 de setembro de 2023

Hello Xavier! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! 🎉