Ongoing Subscriptions , 128 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
19 de junho de 2022

I'm in love with this app, very great customer service! They are still small and growing and highly suggest using them if you're looking for a subscription app.

Osmolifeco
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Ongoing Subscriptions 20 de junho de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found the Ongoing Shopify subscriptions app easy to use. Feel free to get in touch if you need anything at all! :)

30 de dezembro de 2021

Adriana was so helpful when I had questions about setting up my subscription box products for my customers. She hopped on the phone with me and answered all my questions and fixed the issues I was having. I am so excited to launch this new product to my customers using this app!

Boy + Mama
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Ongoing Subscriptions 30 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

21 de dezembro de 2021

I just received the best customer service from Adriana. She setup my products they way I expected without hesitation. Thank you for making my life easy.

Glitter It Perfect
Estados Unidos
12 months usando a aplicação
Questão respondida por Ongoing Subscriptions 21 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

Editado a 2 de julho de 2022

RepeatKit allows me to offer my customers a convenient delivery schedule coupled with a discount on my nutritional supplement store. Pricing as well as responsive customer support are great! Looking forward to some updates and added functionality soon. UPDATE: Unfortunately Shopify has removed my ability to use Shopify Payments because I'm selling fitness supplements. This makes the app non usable because they don't integrate with PayPal Payflow Pro. :( UPDATE 2: Adriana did a lot of leg work to find any way that I could still use their app. PayPal Express or Authorize dot net would work but unfortunately both are not really options for me right now. PayPal Express takes users away from my shop to PayPal which will affect conversion rate and Authorize dot net adds additional charges. Neither are exempt from Shopify's 1% tariff on using anything other than their gateway. If it was not my choice, Shopify should waive that fee. In any case, Adriana really tried to make it workable.

FITBODY.com
Estados Unidos
12 months usando a aplicação
Questão respondida por Ongoing Subscriptions 9 de agosto de 2021

Thank you so much for the kind words! Happy to hear you found our customer support to be helpful and quick to reply. We are excited about getting out these new features! Feel free to get in touch if you need anything at all :)

Editado a 1 de novembro de 2021

Andrea was great! I love all the information she was able to give me about making subscriptions happen the way we need them to. So far this app is great!!

Tamara’s tidbits (rts sublimation tumblers)
Estados Unidos
11 months usando a aplicação
Questão respondida por Ongoing Subscriptions 4 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 de janeiro de 2022

I used the app to set up my first subscription box service via Shopify, the customer service/help desk/tech help is amazing! I'm not so tech savvy and they went above and beyond to make sure my launch day was a success!

S&S Handcrafted
Estados Unidos
11 months usando a aplicação
Questão respondida por Ongoing Subscriptions 5 de janeiro de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

18 de fevereiro de 2022

Adriana was awesome!
Walked me through the entire process! From entering products to adjusting timing & discounts!

The Society
Estados Unidos
10 months usando a aplicação
Questão respondida por Ongoing Subscriptions 18 de fevereiro de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

5 de agosto de 2021

Adriana is super helpful with any questions, and even goes through your site to check you're using the app to the full extent and raises any ideas on how to improve usage. Can't wait to see even more features of this app once we launch the subscriptions and people start purchasing!

Nala Moon
Austrália
10 months usando a aplicação
Questão respondida por Ongoing Subscriptions 6 de agosto de 2021

Thank you so much for the kind words! Happy to hear you found our customer support to be super helpful! We are excited for your store to launch subscriptions too! Feel free to get in touch if you every need anything at all! :)

15 de julho de 2021

Awesome app! Helped me add subscriptions to my new site in a very simple way. No fuss and bells and whistles, it just did what I need it to do. Adriana was extremely helpful and basically helped me customize the app for my personal wishes. Couldn't have wished for a better experience, and that for a free app!! Highly recommend working with Repeat Kit!!

Koji Fine Foods
Canadá
10 months usando a aplicação
Questão respondida por Ongoing Subscriptions 16 de julho de 2021

Thanks so much for the kind words! I'm so happy to hear you find our subscriptions app easy to use. That makes my day!! And it's our pleasure to customize the widget to match your theme. Feel free to get in touch anytime if you need anything else! :)

16 de fevereiro de 2022

The help was super quick & very easy. This is a great & easy app to use! It's so flexible, so many options!

Locally Germinated
Canadá
9 months usando a aplicação
Questão respondida por Ongoing Subscriptions 16 de fevereiro de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)