Avaliações (130)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
13 de agosto de 2021

I think this is one of the well-working apps which should deserve the best rating. Oustanding performance for free and really helpful customer service. Keep it up!

Crowdnose
Alemanha
About 1 year usando a aplicação
Questão respondida por OngoingAI 13 de agosto de 2021

Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

29 de dezembro de 2021

I am beyond impressed with the Ongoing Subscriptions app! Not only is it very customizable and supports everything I need, but the tech support is amazing and all of my issues are resolved immediately. I was told that they are a small team, but their approach to customer care is as if they run a large scale operation. I would definitely recommend using Ongoing Subscriptions if you want the best customer support and the best subscription plugin for you business. I've used a few but I'm sticking with this one!

AURA
Estados Unidos
About 1 year usando a aplicação
Questão respondida por OngoingAI 30 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscriptions app easy to use. Feel free to get in touch if you need anything at all! :)

11 de julho de 2022

EXACTLY what I needed and when I reached out for help setting it up the owner responded within like 20 minutes and helped me with EVERYTHING - couldn't recommend higher! <3

Raw Cuisine Dog Food
Canadá
About 1 year usando a aplicação
Questão respondida por OngoingAI 13 de julho de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found the Ongoing Shopify subscriptions app easy to use. Feel free to get in touch if you need anything at all! :)

28 de dezembro de 2021

Adriana was absolutely AMAZING and very quick. I was up and running in no time flat! I highly recommend her service!

Jenorah
Estados Unidos
About 1 year usando a aplicação
Questão respondida por OngoingAI 29 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

19 de junho de 2022

I'm in love with this app, very great customer service! They are still small and growing and highly suggest using them if you're looking for a subscription app.

Osmolifeco
Estados Unidos
About 1 year usando a aplicação
Questão respondida por OngoingAI 20 de junho de 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found the Ongoing Shopify subscriptions app easy to use. Feel free to get in touch if you need anything at all! :)

30 de dezembro de 2021

Adriana was so helpful when I had questions about setting up my subscription box products for my customers. She hopped on the phone with me and answered all my questions and fixed the issues I was having. I am so excited to launch this new product to my customers using this app!

Boy + Mama
Estados Unidos
About 1 year usando a aplicação
Questão respondida por OngoingAI 30 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

31 de maio de 2023

So easy to set up, excellent customer service, and affordable pricing! Choose this app for your subscriptions! The subscription widget looks great on my site. Adriana not only updated my theme, she responded super quickly. I'm so grateful for this easy app to offer ongoing subscriptions to my customers. They love the convenience and I love the recurring revenue.

Bad Glinda Soap Studio
Estados Unidos
12 months usando a aplicação
Questão respondida por OngoingAI 1 de junho de 2023

Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you're finding value in our recurring billing app. Feel free to get in touch if you need anything at all! :)

21 de dezembro de 2021

I just received the best customer service from Adriana. She setup my products they way I expected without hesitation. Thank you for making my life easy.

Glitter It Perfect
Estados Unidos
12 months usando a aplicação
Questão respondida por OngoingAI 21 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

Editado a 2 de julho de 2022

RepeatKit allows me to offer my customers a convenient delivery schedule coupled with a discount on my nutritional supplement store. Pricing as well as responsive customer support are great! Looking forward to some updates and added functionality soon. UPDATE: Unfortunately Shopify has removed my ability to use Shopify Payments because I'm selling fitness supplements. This makes the app non usable because they don't integrate with PayPal Payflow Pro. :( UPDATE 2: Adriana did a lot of leg work to find any way that I could still use their app. PayPal Express or Authorize dot net would work but unfortunately both are not really options for me right now. PayPal Express takes users away from my shop to PayPal which will affect conversion rate and Authorize dot net adds additional charges. Neither are exempt from Shopify's 1% tariff on using anything other than their gateway. If it was not my choice, Shopify should waive that fee. In any case, Adriana really tried to make it workable.

FITBODY.com
Estados Unidos
12 months usando a aplicação
Questão respondida por OngoingAI 9 de agosto de 2021

Thank you so much for the kind words! Happy to hear you found our customer support to be helpful and quick to reply. We are excited about getting out these new features! Feel free to get in touch if you need anything at all :)

Editado a 1 de novembro de 2021

Andrea was great! I love all the information she was able to give me about making subscriptions happen the way we need them to. So far this app is great!!

Tamara’s tidbits (rts sublimation tumblers)
Estados Unidos
11 months usando a aplicação
Questão respondida por OngoingAI 4 de dezembro de 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)