Onport‑Marketplace & Dropship , 23 arvostelua

We have been with Onport for 3 and a half years. As an e-commerce with almost 20K products, Onport has been an invaluable ally. After a smooth onboarding process, Onport team members have been crucial to our success. Our queries are attended promptly, thoroughly and professionally. They always followed up to ensure that we are good to go. In the age where mediocrity is accepted as the norm, the Onport team shine brilliantly. We are deeply grateful to be in partnership with top flight professionals who have gone above and beyond to support us. Thank you so much, Sara! Thank you, Jon, Bill, Amanda and the rest of the team! We couldn’t have made it without you!

En general estamos satisfechos con Onport. Por un lado el servicio que ofrecen es único y super potente, con lo cual nos parece increible. Por otro lado, el pricing actualizado de 2023 nos parece un poco elevado y la atención al cliente podría mejorar, aunque desde el cambio de pricing si que es cierto que se ha notado la mejora.

I would recommend Onport for those who are serious with their business and have enough resources to fully learn and adapt the software. It's not a 30 min set-up for a one person e-commerce, if you are looking for something to play around with - keep looking. It requires some effort and learning to get all the settings right. When you have figured out how it should be set up togheter with the onport team it has great features for marketplaces and their vendors.

Great software for a solid marketplace integration. We've been using jetti for over two years now and it has a friendly backend for easy set-up, and since starting they've created many more useful documents for how to do different processes. Jetti offers integrations with most major platforms (Shopify, Big Commerce, WooCommerce, etc) and has been easy for our vendors to use if they like (though they rarely do because jetti syncs to their store. Customer service has proven helpful in their responses offering solutions. Good UI.

Best software for marketplace I worked with. The software has all the features you need for seamless operation between the storefront and vendors. The UI is highly intuitive, making it very easy to use. Staff are incredibly supportive and will thoroughly guide you on the setup and best practices. Highly recommend Jetti!!

This app helped us build marketplace from scratch with no effort at all! I tried other marketplace service providers and Jetti is definitely the best! Some of the things I really love about Jetti - it has the most user-friendly backend, it synchs with most of the online stores (works with Shopify, Woocommerce, Magento, Big Commerce and many others) and offers your marketplace to automate all of the activities. I also love their support service - very helpful and friendly team. This app will bring a real competitive advantage to any business.

We've been using Jetti for over a year by now, or better to say, trying to use it. It takes time to setup advanced dropshipping configuration and requires dedicated development, which is fine. The problem is customer support, and problem resolution. Customer Support is really lacking, takes days, if not weeks, to get an answer after opening a ticket. Despite providing all the information and details, the team "doesn't get it", providing partial or wrong solutions (and the communication back and forth makes you waste more days/weeks). The 48h ticket response is simply false, even the first reply takes usually more days. Once finally they manage to understand the problem, it takes even more time to solve it. And all of this while we're paying for the full product.

Jetti has become an essential tool for us. If you manage an integrated warehouse, this is the app to use. Great customer service and awesome support!

Jetti came in and replaced a large and cumbersome home grown system that previously had managed our drop-ship business. We found the Jetti team to be great partners. They were responsive and flexible. They worked through every issue with us, and the end result was a product that was able to support hundreds of merchants and tens of thousands of products. I would highly recommend working with this team.

I believe the Jetti product is a great tool for marketplaces and really helps automate a lot of the processes that would typically be very time-consuming. I have been impressed with the efficacy of integrating product vendors and the speed at which this is done. We did come across some minor issues, most of which were due to manual errors and the support team has been quite helpful in working through these. The support team is very responsive, whenever an issue arises.