Onport‑Marketplace & Dropship , 23 arvostelua
We have been with Onport for 3 and a half years. As an e-commerce with almost 20K products, Onport has been an invaluable ally. After a smooth onboarding process, Onport team members have been crucial to our success. Our queries are attended promptly, thoroughly and professionally. They always followed up to ensure that we are good to go. In the age where mediocrity is accepted as the norm, the Onport team shine brilliantly. We are deeply grateful to be in partnership with top flight professionals who have gone above and beyond to support us. Thank you so much, Sara! Thank you, Jon, Bill, Amanda and the rest of the team! We couldn’t have made it without you!
En general estamos satisfechos con Onport. Por un lado el servicio que ofrecen es único y super potente, con lo cual nos parece increible. Por otro lado, el pricing actualizado de 2023 nos parece un poco elevado y la atención al cliente podría mejorar, aunque desde el cambio de pricing si que es cierto que se ha notado la mejora.
Thank you for taking the time to leave a review; feedback on our platform is always appreciated as it lets us know how our customers experience Onport.
It's great to hear that you find our service super powerful. Our aim has always been to provide our customers with the best possible software, so your comments are greatly appreciated. We work continuously to improve and ensure our customer service is as supportive as possible, so thank you for your feedback on that too.
If you have any questions, please do not hesitate to contact us via email@example.com. Thank you, and have a great day!
The Onport Team.
I would recommend Onport for those who are serious with their business and have enough resources to fully learn and adapt the software. It's not a 30 min set-up for a one person e-commerce, if you are looking for something to play around with - keep looking. It requires some effort and learning to get all the settings right. When you have figured out how it should be set up togheter with the onport team it has great features for marketplaces and their vendors.
Thanks for taking the time to leave a review; we really appreciate all feedback we receive regarding our platform.
It's great to hear that you have found value in our feature set, which has always been the primary aim for our customers. If you have any further questions, please feel free to reach out to our support team. Have a great day!
Your Onport Team.
Great software for a solid marketplace integration. We've been using jetti for over two years now and it has a friendly backend for easy set-up, and since starting they've created many more useful documents for how to do different processes. Jetti offers integrations with most major platforms (Shopify, Big Commerce, WooCommerce, etc) and has been easy for our vendors to use if they like (though they rarely do because jetti syncs to their store. Customer service has proven helpful in their responses offering solutions. Good UI.
Thanks for taking the time to leave a review and provide us with valuable feedback about our offering, it really helps us to understand where we are at and what needs to be improved.
It's great to hear that you have found our UI intuitive to use and that our customer service team has been able to help you along the way. Thank you for leaving such a great review and if you have any further questions, please feel free to reach out to our customer support team. Thanks.
Your Jetti Team.
Best software for marketplace I worked with. The software has all the features you need for seamless operation between the storefront and vendors. The UI is highly intuitive, making it very easy to use. Staff are incredibly supportive and will thoroughly guide you on the setup and best practices. Highly recommend Jetti!!
Thank you so much for taking the time to leave a review!
It is great to hear that you have found using Jetti so helpful, we really appreciate your kind comments. Thank you and if you have any questions, please feel free to reach out via firstname.lastname@example.org. Have a great day!
Your Jetti Team.
This app helped us build marketplace from scratch with no effort at all! I tried other marketplace service providers and Jetti is definitely the best! Some of the things I really love about Jetti - it has the most user-friendly backend, it synchs with most of the online stores (works with Shopify, Woocommerce, Magento, Big Commerce and many others) and offers your marketplace to automate all of the activities. I also love their support service - very helpful and friendly team. This app will bring a real competitive advantage to any business.
Hey Slow Nature!
Firstly, thank you for taking the time to leave a review, feedback is important for helping us understand how we are performing and how we can further improve our offering.
Secondly, it's fantastic to hear that Jetti has helped to grow your marketplace from the ground up - it has always been our aim to be a reliable partner for growth and your kind words are a great validation of our efforts so far. Our support team strives to be as helpful as possible, if you ever have any questions, please don’t hesitate to reach out at email@example.com.
Thank you and have a great day.
Your Jetti team.
We've been using Jetti for over a year by now, or better to say, trying to use it. It takes time to setup advanced dropshipping configuration and requires dedicated development, which is fine. The problem is customer support, and problem resolution. Customer Support is really lacking, takes days, if not weeks, to get an answer after opening a ticket. Despite providing all the information and details, the team "doesn't get it", providing partial or wrong solutions (and the communication back and forth makes you waste more days/weeks). The 48h ticket response is simply false, even the first reply takes usually more days. Once finally they manage to understand the problem, it takes even more time to solve it. And all of this while we're paying for the full product.
Jetti has become an essential tool for us. If you manage an integrated warehouse, this is the app to use. Great customer service and awesome support!
Hey Ad Hoc Atelier
Thanks for leaving a review, we always appreciate feedback regarding Jetti and learning about ways to improve our offering.
It's fantastic to hear that you have enjoyed using Jetti so far, we really do strive to provide the best possible service we can so thank you for your kind words!
If there is anything you need, please don’t hesitate to ask at firstname.lastname@example.org. Thank you and have a great day!
Your Jetti Team.
Jetti came in and replaced a large and cumbersome home grown system that previously had managed our drop-ship business. We found the Jetti team to be great partners. They were responsive and flexible. They worked through every issue with us, and the end result was a product that was able to support hundreds of merchants and tens of thousands of products. I would highly recommend working with this team.
Thanks for taking the time to leave a review, we really appreciate feedback as it allows us to take a step back and assess our efforts so far and how we are doing.
It is great to hear that you enjoy using Jetti and that it has helped your business grow, that is our number one aim for our clients so your feedback is confirmation that we are on the right track!
Thank you and if you have any questions, please feel free to ask us at email@example.com. Thanks!
Your Jetti Team.
I believe the Jetti product is a great tool for marketplaces and really helps automate a lot of the processes that would typically be very time-consuming. I have been impressed with the efficacy of integrating product vendors and the speed at which this is done. We did come across some minor issues, most of which were due to manual errors and the support team has been quite helpful in working through these. The support team is very responsive, whenever an issue arises.
Thank you for your great review, we really appreciate it as it only encourages us further to provide the best possible service and support to our clients.
We are working continuously to ensure the best possible customer support experience so your feedback is much appreciated. We hope you continue to enjoy using Jetti and if you need anything, please do not hesitate to contact us at firstname.lastname@example.org. Thank you and have a great day!
Your Jetti Team.