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Smarter support that keeps customers coming back
OpenDesk is an AI-powered customer support tool built for and by ecommerce brands. It empowers brands with faster responses, human-centered automations, and actionable insights that power customer retention.
- All your inboxes in one place - sorted, labeled, and prioritized
- Respond faster with auto-drafts and auto ticket categorization
- Train OpenDesk how to respond like you and automate tickets with confidence
- Pinpoint and fix root causes of issues that lead to unhappy customers
- Make data-informed decisions to optimize your support and business
包含未翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Gmail
- Messenger
定价
Monthly Plan
$49 /月
- All features included
- Unlimited tickets, users, automations
30 天免费试用
包含未翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
We are thrilled with our transition to OpenDesk! The technology and analytics have significantly enhanced our customer experience while saving us both time and money. The AI is incredibly useful for generating quick, accurate responses, as it can be tailored to our business by training it with relevant documents, such as shipping policies, customer service guidelines, and product details. The ...
Opendesk has been helpful to organize and streamline my support tickets. The auto draft feature is great for quick responses and I've noticed some great improvements in the past month with more empathetic responses to match the customer issue.
支持
应用支持由 OpenStore 提供。
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看个人数据:
客户, 店主
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客户
姓名, 邮箱, 电话号码, 真实地址, 地理位置, IP 地址, 浏览器和操作系统
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店主
姓名, 邮箱, 电话号码, 真实地址
查看和编辑商店数据:
客户, 产品, 订单, 折扣, 礼品卡, Shopify 后台
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编辑客户
客户数据
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查看产品
库存， 产品清单， 产品, or 产品系列
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编辑订单
草稿订单， 所有订单的详细信息， 已分配的发货， 订单发货， 订单编辑， 退货, or 发货信息
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查看和同步折扣
折扣代码和促销
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查看礼品卡
礼品卡
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查看 Shopify 后台
文件 or 法律政策
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查看其他数据
购买选项
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