OptiMonk: Popup, CRO, A/B Test , 824 arvostelua
Wow Kieran, what a wonderful review!! Your kind words are really heart-warming! ❤️ We're so glad you found us and we truly appreciate your detailed feedback about our app and the support team. 🙏 It was absolutely a pleasure helping you and we wish you a lot of joy and success using OptiMonk! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Zsofi & the Support Team
I've been using another app for email/popups and such but couldn't drop pixel in code for tracking. Tried Optimonk and dropped in pixel. Wanted to create email collector popup and thank you but just didn't have time before campaign to learn all the graphic placement stuff. Jumped in Chat with Chris and he actually took the time to build my two pages (even recreating my background image so that it would be more effective. WoW! Chris you are awesome ~ great customer service. Now that I've worked a little more with the app there's nothing I can say except join up and get to work. Highly recommend Optimonk.
It's Chris here, I just wanted to thank you for your very generous review :)
It was a pleasure helping you with your campaign and as always, do get back to us if you have any other questions or need assistance with anything else
Have an awesome weekend
I think by far this is one of the best there is when it comes to customer service and pop ups. its very easy to make a popup form and the team are always available to help with whatever issues i may be having. Chris has been very helpful and gives me great advice concerning my setups. The other memebers are very pleasant as well. Thank you guys, i wish that more application services were just like you, this makes my life more easy so i can focus on my business.
We're only a small team of dedicated people, but we're really hard-working and this is why I can say it is worth it. When we meet customers like you! :)
I'd like to thank you for your kind words in the name of our entire team and I wish you a lot of success with OptiMonk in the long run as well.
Anna from the Support Team
Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful!
We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)
I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team!
We are also happy to hear that you found our app easy to use and pleasant.
Thank you again, and please get back to us if you need any further assistance!
Sara from the OptiMonk Support Team
I'm relatively new to all of this (the Shopify universe, that is) but quite well-versed in all things web design & development related, and I can say without hesitation that OptiMonk outranks the others in its app category by a country mile. I tried at least four of the other top-rated pop-up apps, and OptiMonk blows them all out of the water, especially when considering the very logical and reasonable pricing plan. It is no easy task to design an app that offers both broad flexibility AND simple, intuitive usability. But that's exactly what OptiMonk has done. It is very impressive. Almost as impressive as their excellent and responsive Help Desk... Where can I invest?! Keep up the great work, guys
Thank you for leaving us a review! We're thrilled to hear that you've had such a positive experience with us. We appreciate your recognition of the effort we put into designing a product that combines both flexibility and user-friendliness.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Emil from OptiMonk
I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc)
That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot.
If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!
Thank you for your positive feedback regarding our service.
It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features.
It is also possible to target based on the query parameter.
If you need any help in the future, don't hesitate to contact us! <3
Sara from OptiMonk
Just started using it but I'm very happy with it so far! I tried a few other apps to compare but I think I'm sticking with this one. Its very easy to use and set up campaigns. The customer service chat works great- Sarah helped me- and they send a response to your email if they are not available at the time you send a message.
Thank you so much for the kind and insightful feedback!
It means a lot to me and our team! We are delighted to hear you find our tool easy to use.
I was very happy to help you and I'll be looking forward to keep working together :)
We hope to keep improving and maintaining customer satisfaction :)
Wishing you happy Holidays and a successful New Year,
This app is really easy to use. If you're new to Shopify, then this app will be a good starting point. It works great for people who have experience with Shopify as well. So far it has helped me save several orders. The setup is simple and the reporting is very helpful. Plus their customer service is very responsive.
Wow, what an amazing review, thank you so much for recommending it to beginners and experience users as well! <3
Please don't hesitate to get back to us anytime if you need help in the future. :)
Anna from OptiMonk
So far, I've been using Optimonk for a few weeks, and it's been relatively easy to set up and get going. I requested to remove the Optimonk branding even on my free account and they got back to me very quickly and without question or requiring me to upgrade to a paid account, they removed the branding from all my pop-ups and surveys. So far, I've had no issues with the app and customer service has been great. A little bit of a learning curve, but that's only because my tech skills aren't the greatest, but even still, it's fairly easy to set up and use. Great app, highly recommend!
Thank you so much for your positive review, it really does mean a lot to the OptiMonk team :)
I wish you a lot of success with your business and feel free to reach out to us anytime if you need any additional help with your campaigns or just have a general question about OptiMonk!
I am super-delighted to have found this app! I just like it's pre-made templates; they are better compared to other marketing apps especially that there is a choice of who to see the campaigns. I hope it will make a difference in my store!
We’re so happy to hear you had a great experience at OptiMonk. We can’t thank you enough for taking the time to share your feedback with us. This fuels us a lot and provides valuable ideas to continue improving the service.
Emil from OptiMonk