Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 93 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
15. huhtikuu 2024

Customer service was solid, patient and got the job done regarding my query. Happy with that. Unlike some apps though Optimonk will not appear on your webpage when looking it at from the Shopify editor, but it will be on the live sites, only small niggle really

CalmCove
Yhdistynyt kuningaskunta
5 päivää sovelluksen käyttöä
OptiMonk vastasi 22. huhtikuu 2024

Hello CalmCove Team,

Thank you for this nice review, we are glad that you like the OptiMonk experience :)

We are here to help if you need any assistance in the future.

Kind regards,
Réka and the OptiMonk Team

7. kesäkuu 2023

The best Tech support. They go out of their way to help me resolving your issue. Thank you Sara for your current support.

SMStore.VIP
Yhdistynyt kuningaskunta
6 kuukautta sovelluksen käyttöä
OptiMonk vastasi 14. kesäkuu 2023

Hi there,

Thank you so much for the review.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

18. toukokuu 2023

The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.

Violet Jordan
Yhdistynyt kuningaskunta
4 kuukautta sovelluksen käyttöä
OptiMonk vastasi 19. toukokuu 2023

Hi there,

I am happy to hear about your positive experience with our Support team.

It was a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Sara from the OptiMonk Support team

17. toukokuu 2019

We have been customers for a very long time. Great product. Two suggestions: 1) set up, like in all new platforms requires a bit of a learning curve. as soon as someone signs up, assign them an hour with support to get going. 2) our campaign went down mysteriously a couple of times. Would be nice to get a warning saying it is down, do you know?

HurleyRobertsService.com
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
22. syyskuu 2016

It's pretty good - simple to set up and the fact you can A/B test different designs is great.
One drawback though; it's slow to load and that does impact on site loading speeds. OptiMonk are aware of this and are working on fixing it but it is a caveat.

Thefowndry 2
Yhdistynyt kuningaskunta
Melkein 3 vuotta sovelluksen käyttöä
25. joulukuu 2019

Good pop up app. Great design templates for pop ups. Good support but with time difference can take time for responses. A bit pricey.

Temples and Markets
Australia
Melkein 2 vuotta sovelluksen käyttöä
19. heinäkuu 2017

TL;DR - Very happy with the app as well as the customer service. Only gripe would be how limiting the templates can be, and even then the Optimonk team is more than willing to help.

The Optimonk Team have been very responsive and very helpful! Both Geosh and Nicole have been quick to respond and very easy to reach. The system is easy to use, but the templates available are a bit limiting.

If you enjoyed the look of one template, but wanted a feature that wasn't available on it originally (say a countdown timer), you're unfortunately stuck. It is possible to build a template, though it would take some knowledge with HTML, CSS and Javascript coding expertise in order to build them.

The team at Optimonk were great and helped with building similar campaigns like above, but custom work like this is a slow process that takes time to develop.

Finevu
Kanada
Yli vuosi sovelluksen käyttöä
22. huhtikuu 2017

Awesome app! Helps me grow my email list. Could have a bit better design functionality, but awesome app!

Seniorshoppen
Tanska
Yli vuosi sovelluksen käyttöä
29. tammikuu 2018

Overall, a great software package with an immense amount of control over how or why your popups are displaying. Allows a massive variety of campaigns to be run simultaneously.

I'd like to see more popups with Recart's Facebook Messenger integration, though I'm told there will be more soon.

Patchpanel
Kanada
Yli vuosi sovelluksen käyttöä
19. marraskuu 2019

The app works really well. It has helped me convert customers that go to leave my site. The only thing I wish is if the plan/pricing wasn't based on page views and instead based on the number of times the popup ad was actually shown.

Napa Valley Fiber
Yhdysvallat
Vuosi sovelluksen käyttöä