Recensioni (903)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
23 settembre 2024

Christopher was super helpful with my questions, and getting the app functioning properly on my shopify store

USA Steel Decor
Nuova Zelanda
5 giorni di utilizzo dell’app
17 ottobre 2024

Great support and great product

Køddeklær
Norvegia
8 mesi di utilizzo dell’app
26 ottobre 2024

Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it.

Joao Costa Cunha
Bulgaria
Circa 10 ore di utilizzo dell’app
27 settembre 2024

Very important plugin, top features and great support!
Love it and can absolutely recommend!

Turbopixxel
Ungheria
Circa 14 ore di utilizzo dell’app
18 giugno 2024

Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app

Good Citizens Eyewear
Australia
Circa un anno di utilizzo dell’app
OptiMonk ha risposto 24 giugno 2024

Hello Nik,

It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers.

If you have questions in the future, feel free to reach out to us again 😊

Good luck with your business 🚀

Best regards,
Rudolf and the OptiMonk Team

19 luglio 2024

Great app and amazing customer service!

Hempo.se
Regno Unito
11 mesi di utilizzo dell’app
OptiMonk ha risposto 23 luglio 2024

Hi,

I really appreciate your kind review 😊

You can reach out to us anytime if you need assistance.

Kind regards,
Réka and the OptiMonk team

24 giugno 2024

This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign.

I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!

Alef Bet by Paula
Stati Uniti
13 giorni di utilizzo dell’app
OptiMonk ha risposto 4 luglio 2024

Dear Alef Bet Team,

Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help.

I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance.

Kind regards,
Réka from the OptiMonk team

23 luglio 2024

OptiMonkのサポートチームは本当に素晴らしいです!対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。

The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.

ジャパンキャビア (1983 J.CAVIAR / 宮崎キャビア1983) 公式オンラインストア
Giappone
7 giorni di utilizzo dell’app
OptiMonk ha risposto 1 agosto 2024

Hello,

Thank you very much for your kind review.

We are really glad that you are satisfied with the quality of the support that you received 💪🏻

Feel free to reach out to us in the future if you need any assistance.

Kind regards,
Stephan and the OptiMonk team

18 settembre 2024

HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!

Kurt Thompson
Stati Uniti
Circa 15 ore di utilizzo dell’app
5 giugno 2024

Really great support, fast and does not leave you before it works

Kirkensgaard Mode & Stil
Danimarca
5 mesi di utilizzo dell’app
OptiMonk ha risposto 10 giugno 2024

Dear Kirkensgaard Mode & Stil Team,

Thank you for your review, I'm glad I could help you :)

You can get back to us anytime if you have questions.

Have a great day!

Best,
Stephan