Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 18 settembre 2023

Update: I continue to love Optimonk, more than a year after installing it and giving my initial review. I recently had to update my theme to the latest version--it had made several update jumps that I hadn't realized (Version 6 to 11). So it was a major update. I asked Optimonk to confirm that their pop ups had carried through properly, and they immediately checked and confirmed all is well. That really eased my mind!

Original Review:
This app has some fantastic features! I've always hesitated to do a Pop Up because they are so annoying. The features in this app allow it to come up on exit intent and keep track of whether the customer has used the coupon yet, gently reminding with a subtle banner at the bottom. It looks very classy, and I'm looking forward to growing my business with the help of Optimonk! The customer support is phenomenal. Zsofi stayed with me through several newbie questions and explained everything I needed to know, and provided illustrated screenshots and links to helpful articles. Highly recommend this app.

Bedrock Rose
Stati Uniti
Circa un anno di utilizzo dell’app
OptiMonk ha risposto 5 agosto 2022

Wow Laura, thank you so much for making my day with such a wonderful review, it means a lot to me and the whole team. 🙏 We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far. It was absolutely a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) <3 Zsofi from OptiMonk

23 novembre 2022

This is an amazing app. Since installing it Ive seen my sales and engagement increase. It helps me fine tune the user experience for my customers and its easy to use with great support. I highly recommend this app :)

Gizmo Trims
Stati Uniti
Circa un anno di utilizzo dell’app
OptiMonk ha risposto 28 novembre 2022

Wow, thank you so much for your amazing feedback. It is also great to hear that you found our app beneficial.
We here to help if you need any further assistance :)

18 agosto 2021

The customer support from Optimonk is absolutely amazing. This platform allows users to easily create exit intent and we are able to gain good conversions. Would definitely recommend Optimonk

TRAPO® Car Mat Malaysia
Malaysia
Circa un anno di utilizzo dell’app
OptiMonk ha risposto 18 agosto 2021

Hello,

Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)

I'm really glad that you find our app helpful and easy to use!

Please don't hesitate to get back to us if there is anything else we can help you with.

Kind regards,
The OptiMonk Support Team

Data modifica: 18 novembre 2021

This is a great app and customer service from Anna. Very satisfied. It's convenient to use this on our online shop and we've been using it for years.

Eleona Store
Filippine
Circa un anno di utilizzo dell’app
OptiMonk ha risposto 23 novembre 2021

Hi There,

It's Anna from OptiMonk.

Thank you for mentioning my name in your review, I'm very happy that you were satisfied with my assistance! :)

Feel free to get back to us anytime in the future, we'll be there for you.

Have a great week ahead,

Anna from OptiMonk

16 gennaio 2017

Great app! It was super easy to install and create our first campaign. We are finally growing our email list.

Matimatibaby
Stati Uniti
Circa un anno di utilizzo dell’app
1 dicembre 2021

Great app. I am just getting started. But initial impression is excellent. Looking forward to seeing it in action on my store

Aisec Clothing
India
Circa un anno di utilizzo dell’app
OptiMonk ha risposto 2 dicembre 2021

Hi There,

I'm so happy about your great first impressions!! <3

I hope that our app will provide you with all functions you need and we can have a long-term collaboration together. :)

Please feel free to reach out to us anytime at support@optimonk.com or via chat.

Have a great day and thank you for sharing your opinion!

Best,
Anna from OptiMonk

20 gennaio 2021

My conversions with this app is 13%, amazing !!! I love it, I may have to upgrade to the next plan though because I max out of the allotted very early in each month so I will look into that next

She's Sparkling
Stati Uniti
Circa un anno di utilizzo dell’app
OptiMonk ha risposto 21 gennaio 2021

Hi,

Thank you so much for your kind words! We are happy to hear that your conversion rate is so high :)

We wish you every success in the future!

Best,
OptiMonk Support Team

31 luglio 2020

Great app, seamlessly integrates with emails and other campaigns. Customer Service is also very helpful and proactive in their support.

Jean Patrique Professional Cookware
Regno Unito
Circa un anno di utilizzo dell’app
OptiMonk ha risposto 31 luglio 2020

Hi,

Thank you for submitting this review, you are awesome :)

Supporting you is our greatest delight, I am so happy that you appreciate our efforts!

Have a nice weekend and thanks once again for your kind words,

Best,
Fruzsi
OptiMonk Team

18 luglio 2021

Optimonk was recommended by a digital marketing expert and it does everything he promised. Took a bit of time to get used to the "pop up builder" but now I have the hang of it, I'm thrilled. Already seeing lots of sign ups so far.

LUXTRA
Regno Unito
Circa un anno di utilizzo dell’app
OptiMonk ha risposto 20 luglio 2021

Hi,

Thank you for your great feedback, it means a lot to us.

It is so good to see that you enjoy using our different templates and targeting rules. We put a great emphasis on improvement so it is a delight to see that our customers appreciate our efforts.

Thank you for being part of our community,

Best,
OptiMonk Team

16 agosto 2022

Incredible app. I used it for some exit pop-ups to understand a drop in conversions. It worked really well. Also very good support. Extremely fast and helpful. I will highly recommend Optimonk.

Muoki
Spagna
Circa un anno di utilizzo dell’app
OptiMonk ha risposto 16 agosto 2022

Hi,

It's Chris here, thank you so much for your kind review :)

It was an absolute pleasure helping you with your campaign and I wish you all the very best. Just let us know if you need help with anything else or just have a general question

Kind Regards
Chris from OptiMonk support!