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Just started using it but I'm very happy with it so far! I tried a few other apps to compare but I think I'm sticking with this one. Its very easy to use and set up campaigns. The customer service chat works great- Sarah helped me- and they send a response to your email if they are not available at the time you send a message.
Hey There,
Thank you so much for the kind and insightful feedback!
It means a lot to me and our team! We are delighted to hear you find our tool easy to use.
I was very happy to help you and I'll be looking forward to keep working together :)
We hope to keep improving and maintaining customer satisfaction :)
Wishing you happy Holidays and a successful New Year,
Sarah
Great platform with alot of customizable options plus super helpful support team. Support staff Emil was tremendously helpful and managed to resolve any issues I had.
Hey there,
Thank you so much for taking the time to leave us a review. We are delighted to hear that enjoy using the platform and have had a chance to explore its customization possibilities.
As always, we remain at your disposal if you need any help. Happy exploring with Optimonk!
Kind regards,
Emil from OptiMonk
you are blessed to have Anna working for you. What AMAZING customer service! She was very patient and answered all my questions.
Hi Aisling,
I was so delighted to chat with you today, you're a really kind person. I wish you the best of luck launching your business and feel free to reach out to support anytime in the future. <3
Have a wonderful day,
Anna
This app is awesome! I had some issues with set up, but customer support came along and resolved my issue in a timely manner. I can't wait to get to see all that this app can do for our business and website!
Hi Brandi,
Thank you so much for your review, you're fantastic!! The whole team is very happy about your feedback. :)
We truly believe that OptiMonk will be very beneficial for you in the long term as well!
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)
Have a great day,
Anna from OptiMonk
This app is amazing, reducing a lot of coding just by configuration I can use a popup window and teaser included, super easy to use it. Also the technical support is great! they made sure all the details and requirements that I need they will provide fully support. Totally recommended! :D
Hello Jenny,
I'm so glad you were satisfied with my chat support today!
It's good to see that you applied the changes we discussed and now your campaign is targeted the way you wanted it to be. :)
Feel free to reach out to us anytime via chat or email (support@optimonk.com).
Thank you and have a great weekend,
Anna from OptiMonk
Great app with excellent customer service! There was a compatibility issue with my theme and support was able to fix it. Overall I'm very happy with optimonk!
Optimonk has worked well enough for us in a limited capacity that we have begun greatly expanding its use on our site. Their staff is very helpful, and we're looking forward to continuing to expand our usage of the platform.
Hey there,
Thank you so much for your kind review it means a lot to the OptiMonk team that you found the team helpful :)
If you need any help with your campaigns or have any questions please do let us know and we will be more than happy to help you :)
I wish you all the best with your OptiMonk campaigns
Kind Regards
Chris from OptiMonk
This is a great app. Easy to use and Chris from support took 2 days of his time to help me set it up with Klaviyo. Highly recommended.
Hey,
Thank you so much for your review, I am sorry that it took a little longer than planned, however, I am happy that we managed to get the integration set up :)
Thank you for your patience and I wish you the very best with your campaign, and as always if you need help with anything else just let us know
Enjoy your upcoming weekend
Kind Regards
Chris
I used this app to help with my getting my email list started for my new website. It was straight forward and super easy.
Hey,
I'm so glad to hear that our app helps you to collect email subscribers! :-)
I wish you hundreds of new subscriptions and as always, please feel free to reach out to our Support Team via chat or email if you need any advice or assistance with your campaigns.
Have a lovely week ahead,
Anna from OptiMonk
Product works well and easy to set up. Support is 10/10 and very helpful when you have a question to ask
Hey there,
Thank you for your very kind review, it was an absolute pleasure assisting you today! We're working hard to make all of our users satisfied with our app and our support as well.
Feel free to reach out to us if you need any assistance in the future.
Best,
Sara from OptiMonk Support