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Great app for managing pop ups and easy to monitor.
Tom was very helpful and gave us clear explanations when we had questions.
Would recommend to have this app on your shopify store!
Hi There,
It is always a pleasure to see when the usage of OptiMonk is considered simple to use, as we always aim to keep things simple, but at the same time modern and up to the standards of the 21st century.
I can speak in the name of the whole OptiMonk team, when I say, thank you so much for these kind words and we are always here for you when you need some help :)
Best,
Tom
OptiMonk Team
Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio.
A special shoutout to Ati for being so helpful!
Hi there,
Thank you very much for sharing your point of view. I am glad that you really like our service. Extra thank you for the special shoutout! I am glad that I could help. 🙂
Please feel free to get back to me if you have any questions remaining!
Kind Regards,
Ati from OptiMonk
Since implementing OptiMonk's exit-intent popup we've seen our newsletter optin conversion rate go from below 1% to over 3% in the first month. Our website bounce rate improved significantly and the average visitor time on site and pages per session have all increased. The interface is incredibly user-friendly, intuitive, and easy to navigate. The starter designs are stunning. The design tool is one of the best drag-and-drop visual design tools I've used. When compared to 5 other popup apps for Shopify that we tested, OptiMonk was the clear leader. Lastly, their support is top-notch. I've been able to have questions answered very quickly with their chat support. Excellent job!
Thank you so much for your honest and kind words, your detailed review is very appreciated! We're happy that our app's functions are satisfying and that OptiMonk helped you get more sales:)
Please feel free to contact us at any time, we'd be glad to support you 🙂
Kind Regards,
the OptiMonk Support Team
I realllyy like this app, they have so many theme with specific goals which helps you to improve your store
also, their customer serves is super!
Hi There,
Thank you so much for taking the time to share your opinion! :)
We're really happy that you're satisfied with our app and the support team.
Should you have any questions in the future, feel free to reach out to us anytime and we'll do our best to assist you!
Have a great day,
Anna from OptiMonk
Excellent customer service and easy-to-use interface! I am super happy with this app and would recommend it to anyone looking to add a pop-up to their store.
Hi There,
I was really happy to assist you! I wish you a lot of success with our app and thank you very much for submitting your review!
Please feel free to reach out to our team anytime.
Anna from OptiMonk
Emil was great! Super quick and happy to solve my issue. Amazing customer service! Would definitely recommend Optimonk to everyone.
Hello there,
Thank you so much for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service and resolved your issue promptly.
It's fantastic to know that you had such a positive experience with Optimonk.
Your recommendation means a lot to us, and we greatly appreciate your kind words.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!
Kind regards,
Emil from OptiMonk
Amazing App with heaps of features and functions to get the best pop-ups for your store! You can also customise separately mobile & desktop! Super friendly and quick replies from their support staff that fix any issue you may have! Highly recommend!
Hey Luke,
I'm really happy that Sara could help you with your questions and that you like the app so far. Thank you for submitting such a nice review, we really appreciate it! <3
Have a great day and I wish you all the best with your business. :)
Anna from OptiMonk
Schnelle und einfache Bedienung. Sehr netter Kundensupport. Intuitive Bedienung im Backend. Macht Spaß
Hallo Michael,
Vielen Dank für deine Komplimente! Ich freue mich, dass die App dir gefällt und Ich wünsche dich viel Erfolg mit OptiMonk! <3
Schönes Wochenende für Dich,
Anna
Best customer service.
and so many features with the free plan.
anytime when I'm struggling to edit, they solve the problems.
thank you
Hi, it's Peter from OptiMonk Support!
Thank you so much for your honest and appreciative review, we're really happy that you feel that our customer service is the best «3
All of our plans enjoy the same 100% customer care focus. as we very much appreciate all of our users :)
Once again, thank you so much for your kind review, it means a lot to us! Please contact us again if we may help you with anything else:)
Best Regards,
Peter from OptiMonk
Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful!
We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)
Hi there,
I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team!
We are also happy to hear that you found our app easy to use and pleasant.
Thank you again, and please get back to us if you need any further assistance!
Sara from the OptiMonk Support Team