OptiMonk: Popup, CRO, A/B Test , 877 recensioni
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In base alla valutazione
Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!
Hey there,
Thank you so much for your wonderful feedback!
We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you.
Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. |
Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence!
Kind regards,
Emil from OptiMonk
Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio.
A special shoutout to Ati for being so helpful!
Hi there,
Thank you very much for sharing your point of view. I am glad that you really like our service. Extra thank you for the special shoutout! I am glad that I could help. 🙂
Please feel free to get back to me if you have any questions remaining!
Kind Regards,
Ati from OptiMonk
Good popup builder and It integrates with Klaviyo but not in the sense that it will only pop-up for those who are not subscribed. Meaning, we are giving discount codes to customers who are already subscribed before adding the app. It only excludes those who signed up via the optinmonk popup. This is unclear when signing up and when creating the funnels, I don't like this misleading language in the app. If we had known this , we would not have spent hours building product specific popups for email collection. We are moving back to the klaviyo popup.
Hi Zipora,
I’m Sara from OptiMonk Support.
I am sorry that you had a negative experience with this feature.
After you left your feedback, we reached out to you via email to investigate this issue for you. Our team tested the Klaviyo list and segmentation feature, and it works properly on our end, and in the tests in your account.
This rule allows you to segment your audience based on their previous subscriptions to your Klaviyo lists, using the Klaviyo cookies. Please note that this only works if your client didn’t delete their cookies and is visiting your site from the same browser.
For further investigation, our technicians would need access to your Klaviyo account, but based on the investigation, this feature works accordingly.
I’m ready to assist you with anything you need. We’d be pleased if you’d give us a second chance!
I’m looking forward to your response.
Sara
Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.
Hey there,
Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!
Best regards,
Ati and Rudolf from OptiMonk
Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!
Great app. The exit popup is have very good results. Will try a Welcome popup. Customer Service by the team is top notch 10/10.
Hey there,
Thank you so much for your fantastic review! We're happy to hear that you're enjoying our app and that the exit popup has been yielding great results for you.
If you ever have any questions or need assistance with anything, please don't hesitate to reach out.
Best regards,
OptiMonk Team
Great support. Helped more than once with setting up their app, as well as Klaviyo. 1000 out of 10. Special thanks to Emil and Sara
Hi there,
It's great to have you with us! Thank you for your kind compliments.
We're working hard to make all of our users satisfied with the product and our services as well.
Wishing you all the best,
Emil and Sara from the OptiMonk Support team
Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.
Hi there,
Thank you for taking the time to leave feedback, and thank you for your kind words!
I am happy to hear that my assistance was helpful.
We're working hard to make all of our users satisfied with our app and our services as well.
Wishing you all the best,
Sara from OptiMonk
I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc)
That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot.
If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!
Hey there,
Thank you for your positive feedback regarding our service.
It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features.
It is also possible to target based on the query parameter.
If you need any help in the future, don't hesitate to contact us! <3
Sara from OptiMonk
Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.
Hey there,
Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your feedback and are thrilled to hear that we were able to provide you with instant help in installing the campaign on your website.
We're delighted that we were able to meet your expectations and make the experience seamless for you.
If you need further help, please give us a shout and we will be there for you.
Kind regards,
Emil from OptiMonk