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Great app, exactly what I needed. The customer staff responded very quickly, and the various templates were also exquisite. like.
Wow, what a nice compliment! I'm glad we found each other! :)
I wish you a lot of success with the app and please let us know if you need any assistance.
Anna from OptiMonk
I just signed up - the capabilities are very impressive (templates and editing for Pop-Ups), extensive rules on whom to show the pop-up, integration with many systems and a great virtual assistant to guide me through the setup process.
no recommended , free plan its not good, the popup deasent work in your shopify and you need to upgrade the plan but look the price for this? not really, you have better app in the store. good luck. PD: I use a lot of app and this its my first no recommend.
Hi There,
Thank you for sharing your feedback with us, our customers’ honest opinion means the world to us!
I’m sorry that our current business plan isn’t suitable for you, let me assure you that we are always working on improving our product and systems to be better suited for every customer’s needs.
We would like for all our customers to have a positive experience with the OptiMonk app and with our team.
To achieve this, allow us to get in touch with you directly via email to see how we can improve your experience with OptiMonk. We are going to check your case thoroughly and write an email to you shortly.
I hope this sounds good to you and I also hope that we can prove ourselves to you.
Kind regards,
OptiMonk Team
Fantastic support and help! Asked for a watermark removed, and instantly got the help I needed. Emil did a great job guiding me through the tangled world of ecommerce. Highly recommend.
Hey there,
Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.
Your kind words mean a lot to us and we will continue to strive towards providing the best possible service to all of our customers.
Thank you again for your support!
Emil from OptiMonk
Very good and intuitive app. Would recommend it to anyone who is looking to add pop-up banners for marketing or email collections
Hey there! It's Zsofi from OptiMonk. Many thanks for your kind words, we really appreciate them! 😊 And please feel free to reach out in the future if you have questions or need assistance. 🙏
this app is AWFUL! AWFUL! LITERALLY GARBAGE! I am so frustrated with this pile of junk, it takes like 2 hours just to make a simple coupon popup and constantly bugs out and I'm tired of this. All I want is a good coupon popup app, I've installed around 20 and this is the worst one so far. Please fix your app. And do not send me any emails. I am not reinstalling.
Hi Liam,
I'm so sorry once again for letting you down, I truly understand all of your concerns.
As we have discussed in e-mail, I am sending you the update regarding your issue.
I would like to inform you that some major bugs that caused your frustration have already been fixed.
We have also reviewed how you tried to use our Editor in Logrocket and to tell you the truth you have shed the light to some inconsequence in our system for which we are extremely grateful.
Our Discovery Team is already in the process of making some optimization in order to make our Editor as user-friendly as possible. I will keep you updated in e-mail as well, as soon as I have some news about it.
I hope that we will be able to prove that OptiMonk is the app that you have been searching for.
Best,
Nicole
CEO
Extremely easy to set up, attractive options for pop-ups. Really loving this app so far!! Thank you!
Hi There,
Thank you for taking the time to share your experience! I'm very glad to hear that your first impressions were so positive! :)
Please feel free to reach out to the Support Team if you need any assistance in the future. We'd be happy to help!
Thank you and have a great day,
Anna from OptiMonk
AWESOME APP. EAST TO USE AND IT WORKS! HIGHLY RECOMMEND TO ALL SHOPIFY USERS FOR BETTER CONVERGENCE AND LESS ABANDONED CARTS!!!
Hi There,
Thank you for your positive review, I'm very glad to hear that you had a great first impression and congratulations on your first campaign! :)
Please feel free to reach out to our Support Team at support@optimonk.com if you need any assistance in the future.
Have a great week ahead,
Anna from OptiMonk
Only one campaign in, created a great email capture pop up. Super easy to use, integrated into my store super quickly.
I'm glad your first impressions were so good, and I wish you a lot of new leads and upsells with the help of OptiMonk! :)
Anna from the Support Team
App is straight forward and easy to implement. Looking forward to see if it helps with retention on my site.
Hi Corby,
Thanks a lot for your feedback and I hope that you'll see great results just in a couple of weeks! If you need any advice or help from our Support Team, please feel free to reach out via chat or via email at support@optimonk.com
Good luck <3
Anna