レビュー (914)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2023年11月28日

Very helpful!

Karrier | The Aesthetic Department
カナダ
アプリの使用期間:約2時間
OptiMonkが返信しました 2023年12月1日

Hey There!

Thank you so much for your kind review, we are very happy to hear you find our tool helpful!

Let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team

2023年10月24日

Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.

Klaws By K
オーストラリア
アプリの使用期間:約2時間
OptiMonkが返信しました 2023年10月30日

Hey there,

Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!

Best regards,
Ati and Rudolf from OptiMonk

2021年12月10日

Honestly so helpful, walked me through everything, for any popup this is the app for you. I would 100% recommend

LB HQ
イギリス
アプリの使用期間:約1時間
OptiMonkが返信しました 2021年12月15日

Hi There,

It's Anna from the OptiMonk Team.

I'm glad you had a great live chat with my colleague, Chris!! He was also very happy with your feedback! :)

Please feel to reach out anytime in the future.

Have a great day,

Anna from OptiMonk

2022年8月1日

I just miplemented this app to my shopify store, and needed help, and Chris jumped online on the chat and helped me in under 5 minutes to help set up my campaign and set it up correctly and test it - thanks Chris, what amazing immediate support! Let's hope that the app helps conversions now.... I'm now off to create my next campaign! : )

Fusspot Collagen Beauty Tea
オーストラリア
アプリの使用期間:約1時間
OptiMonkが返信しました 2022年8月1日

Hey,

It's Chris here, I just wanted to thank you so much for your nice review, and it was a pleasure helping you with your campaign.

I wish you all the best and as always, if you need help with anything else or just have a general question just let us know and we will be more than happy to help :)

I wish you all the best with your campaigns and a great week ahead

Kind Regards
Chris from the OptiMonk support team

2024年2月23日

This app was so easy to use. It comes with tons of different templates. I needed to solve a problem and the team were responsive in less than a minute. They helped me solve my issue and were so kind to. I really recommend this app. Thanks for great customer service.

PrettyCoverd
イギリス
アプリの使用期間:約1時間
OptiMonkが返信しました 2024年3月11日

Hi There,

We are so happy to hear you find our app easy to use😍

Thank you so much for recommending us! We thrive to keep meeting your expectations :)

Best,
Chris & The OptiMonk Team

2022年11月8日

love it so much love it so much love it so much love it so much love it so much love it so much love it so much love it so much

Todo Good Coffee
オーストラリア
アプリの使用期間:約1時間
OptiMonkが返信しました 2022年11月15日

Thanks, thanks, thanks, and thanks! :D

Thank you very much for your review!

Anna from OptiMonk Support

2018年1月25日

Nice app !
I use the facebook check for my shop. Perfect

Douche Zen
マルタ
アプリの使用期間:約1時間
2022年8月17日

Actually this app doesn't work at all. As in will NOT show up on my site, even after signing up and paying for this. I would HIGHLY recommend going somewhere else.

The Pond Shop®
アメリカ合衆国
アプリの使用期間:1日
OptiMonkが返信しました 2022年8月18日

Hi Nicholas,

I'm Anna from OptiMonk Support.

I'm really sorry for the negative experience.

Please note that you haven't been charged as you downgraded on the same day and I think I already found out which setting caused the popup not to appear multiple times.

I sent a reply to your email and I'm ready to assist you with anything you may need. We'd be very happy if you'd give us a second chance!

I'm looking forward to your response.

Anna

2023年8月14日

Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!

WoolenWomenFibers
アメリカ合衆国
アプリの使用期間:約1時間
OptiMonkが返信しました 2023年8月16日

Hi there,

It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :)

Do get back in touch with us if you need help with your campaigns or just have a general question about the app!

Kind Regards
Chris

2019年11月15日

BRILLIANT LOVE IT. Took a bit to get used to but once I got used to it, I made the most lovely pop up really professional.

Poppy's Dolls House
イギリス
アプリの使用期間:41分