レビュー (903)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2023年1月30日

Fantastic support and help! Asked for a watermark removed, and instantly got the help I needed. Emil did a great job guiding me through the tangled world of ecommerce. Highly recommend.

SmartSleep
ノルウェー
アプリの使用期間:28分
OptiMonkが返信しました 2023年2月1日

Hey there,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.

Your kind words mean a lot to us and we will continue to strive towards providing the best possible service to all of our customers.

Thank you again for your support!

Emil from OptiMonk

2022年9月12日

Very good and intuitive app. Would recommend it to anyone who is looking to add pop-up banners for marketing or email collections

mivel
ドイツ
アプリの使用期間:27分
OptiMonkが返信しました 2022年9月13日

Hey there! It's Zsofi from OptiMonk. Many thanks for your kind words, we really appreciate them! 😊 And please feel free to reach out in the future if you have questions or need assistance. 🙏

2021年10月12日

Extremely easy to set up, attractive options for pop-ups. Really loving this app so far!! Thank you!

MOIRA NESS
カナダ
アプリの使用期間:27分
OptiMonkが返信しました 2021年10月18日

Hi There,

Thank you for taking the time to share your experience! I'm very glad to hear that your first impressions were so positive! :)

Please feel free to reach out to the Support Team if you need any assistance in the future. We'd be happy to help!

Thank you and have a great day,

Anna from OptiMonk

2021年11月3日

AWESOME APP. EAST TO USE AND IT WORKS! HIGHLY RECOMMEND TO ALL SHOPIFY USERS FOR BETTER CONVERGENCE AND LESS ABANDONED CARTS!!!

Caffe Aroma
カナダ
アプリの使用期間:26分
OptiMonkが返信しました 2021年11月8日

Hi There,

Thank you for your positive review, I'm very glad to hear that you had a great first impression and congratulations on your first campaign! :)

Please feel free to reach out to our Support Team at support@optimonk.com if you need any assistance in the future.

Have a great week ahead,

Anna from OptiMonk

2023年9月2日

It seems professional, but not according to my experience. Not intuitive, requires so much time to figure it out. Then after it started counting the number of visitors on my site (since it has a quota) but did not show any of the pop-up's I was expecting (even to me). There is no proper help/faq section, or at least it is somewhere that one cannot find easily.

Studio Moien
ルクセンブルク
アプリの使用期間:約12時間
OptiMonkが返信しました 2023年9月5日

Hi there

I am sorry to hear about your difficulties with our app. Our support team is here to help you if you have any questions, and we have a huge selection of support articles to help you learn more about our app.

You can find our Support articles or “Getting Started” videos by clicking on the Question mark icon on the menu bar in your account. Please also see a link to our support center: https://support.optimonk.com/hc/en-us.

You can also find the icon to chat with us on each page of your OptiMonk account. We usually reply within a minute on working days, between 9 am and 9 pm (CET).

Regarding the counting of the pageviews, unfortunately, this is how our pricing model works. It is counted as long as our script is running on your site.

We would be happy to investigate if there was an issue with your campaign, please feel free to open a chat with us.

Best Regards,

Sara from OptiMonk

2022年11月10日

App is straight forward and easy to implement. Looking forward to see if it helps with retention on my site.

2 Down Baseball
アメリカ合衆国
アプリの使用期間:23分
OptiMonkが返信しました 2022年11月15日

Hi Corby,

Thanks a lot for your feedback and I hope that you'll see great results just in a couple of weeks! If you need any advice or help from our Support Team, please feel free to reach out via chat or via email at support@optimonk.com

Good luck <3

Anna

2018年8月22日

Great app heard lot of stuffs about it now trying out hope it helps my shop

Diamondmich
ガーナ
アプリの使用期間:21分
2021年12月6日

Easy to install and to configure and customize with easy to modify templates. Will see whether sales are increasing.

Powerherbs AG
スイス
アプリの使用期間:17分
OptiMonkが返信しました 2021年12月8日

Hi,

Thank you so much for submitting your review, we appreciate it a lot! :)

Please feel free to reach out to us anytime in the future if you need help with optimizing your campaigns.

Have a great day,

Anna from OptiMonk

2021年8月23日

I used this app to help me convert more sales. Super easy to set up. I simply needed to follow the prompts.

Author D.G. BAXTER
アメリカ合衆国
アプリの使用期間:15分
OptiMonkが返信しました 2021年8月24日

Hi,

Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.

Thank you for sharing your experience with us, you're awesome :)

Have a nice day :)
Best,
OptiMonk Team

2022年1月5日

Easy to use and very helpful. can't believe how easy the setup was. the ability to auto generate codes is great

Nina Silva Beauty
オーストラリア
アプリの使用期間:8分
OptiMonkが返信しました 2022年1月5日

Hi Nina,

I'm glad you had great first impressions and that everything was smooth while setting up OptiMonk. The automatically generated coupon code is a new feature we released recently and I'm happy that you like it!

Thank you for leaving a review and please feel free to contact us via chat or email if you need any campaign advice or assistance regarding your account.

Have a great day,

Anna from OptiMonk