Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
27 mei 2020

Super happy with Optimonk. Their entire customer service team is top notch and they're super helpful and fast to reply. The platform itself is easier to use compared to other pop-up apps. It's much easier to design pop-ups with Optimonk compared to their competitors. I've tried free apps in the past but I still continue to use Optimonk just because creating popups is easier and it's easier to measure metrics. I can see the conversion rates when I'm A/B testing designs. Aside from that, once again their customer service is amazing and these are all the reasons why I would continue using this app. Thank you! 10/10

sirwaggingtons
Canada
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OptiMonk heeft geantwoord 5 juni 2020

Hi Pardeep,

Wow! We’re so blown away by your review. It made our day here at OptiMonk.

Thank you for sharing your experience with us, you rock :)

Best,
OptiMonk Team

18 juni 2020

Excellent app, easily laid out in a useable modern interface and should you encounter any difficulties, the tech support is spot-on willing to help to perfect any task. Highly recommend this program.

Highly Tuned Athletes
Australië
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OptiMonk heeft geantwoord 19 juni 2020

Hi,

Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.

Thank you for sharing your experience with us, you're awesome :)

Have a nice day :)

Best,
OptiMonk Team

12 juli 2022

These guys offer fantastic customer support and the product is great also. Highly recommend Optimonk

Djenerates
Australië
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OptiMonk heeft geantwoord 12 juli 2022

Hi Tim!

Once again, I'd like to thank you so much for your review, you really made my day! :) And I am sure it means a lot to the whole OptiMonk team too.

I wish you an amazing week ahead and all the best for your business as well :)

Zsofi from OptiMonk

Bewerkt 18 september 2023

Update: I continue to love Optimonk, more than a year after installing it and giving my initial review. I recently had to update my theme to the latest version--it had made several update jumps that I hadn't realized (Version 6 to 11). So it was a major update. I asked Optimonk to confirm that their pop ups had carried through properly, and they immediately checked and confirmed all is well. That really eased my mind!

Original Review:
This app has some fantastic features! I've always hesitated to do a Pop Up because they are so annoying. The features in this app allow it to come up on exit intent and keep track of whether the customer has used the coupon yet, gently reminding with a subtle banner at the bottom. It looks very classy, and I'm looking forward to growing my business with the help of Optimonk! The customer support is phenomenal. Zsofi stayed with me through several newbie questions and explained everything I needed to know, and provided illustrated screenshots and links to helpful articles. Highly recommend this app.

Bedrock Rose
Verenigde Staten
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OptiMonk heeft geantwoord 5 augustus 2022

Wow Laura, thank you so much for making my day with such a wonderful review, it means a lot to me and the whole team. 🙏 We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far. It was absolutely a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) <3 Zsofi from OptiMonk

23 november 2022

This is an amazing app. Since installing it Ive seen my sales and engagement increase. It helps me fine tune the user experience for my customers and its easy to use with great support. I highly recommend this app :)

Gizmo Trims
Verenigde Staten
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OptiMonk heeft geantwoord 28 november 2022

Wow, thank you so much for your amazing feedback. It is also great to hear that you found our app beneficial.
We here to help if you need any further assistance :)

18 augustus 2021

The customer support from Optimonk is absolutely amazing. This platform allows users to easily create exit intent and we are able to gain good conversions. Would definitely recommend Optimonk

TRAPO® Car Mat Malaysia
Maleisië
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OptiMonk heeft geantwoord 18 augustus 2021

Hello,

Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)

I'm really glad that you find our app helpful and easy to use!

Please don't hesitate to get back to us if there is anything else we can help you with.

Kind regards,
The OptiMonk Support Team

Bewerkt 18 november 2021

This is a great app and customer service from Anna. Very satisfied. It's convenient to use this on our online shop and we've been using it for years.

Eleona Store
Filipijnen
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OptiMonk heeft geantwoord 23 november 2021

Hi There,

It's Anna from OptiMonk.

Thank you for mentioning my name in your review, I'm very happy that you were satisfied with my assistance! :)

Feel free to get back to us anytime in the future, we'll be there for you.

Have a great week ahead,

Anna from OptiMonk

16 januari 2017

Great app! It was super easy to install and create our first campaign. We are finally growing our email list.

Matimatibaby
Verenigde Staten
Ongeveer een jaar gebruiken de app
1 december 2021

Great app. I am just getting started. But initial impression is excellent. Looking forward to seeing it in action on my store

Aisec Clothing
India
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OptiMonk heeft geantwoord 2 december 2021

Hi There,

I'm so happy about your great first impressions!! <3

I hope that our app will provide you with all functions you need and we can have a long-term collaboration together. :)

Please feel free to reach out to us anytime at support@optimonk.com or via chat.

Have a great day and thank you for sharing your opinion!

Best,
Anna from OptiMonk

20 januari 2021

My conversions with this app is 13%, amazing !!! I love it, I may have to upgrade to the next plan though because I max out of the allotted very early in each month so I will look into that next

She's Sparkling
Verenigde Staten
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OptiMonk heeft geantwoord 21 januari 2021

Hi,

Thank you so much for your kind words! We are happy to hear that your conversion rate is so high :)

We wish you every success in the future!

Best,
OptiMonk Support Team