Recensies (904)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
30 mei 2024

Customer service is super quick and friendly. The app is intuitional and easy to use. Love it!

Pigmenttarium Store
Hongarije
3 maanden gebruiken de app
OptiMonk heeft geantwoord 4 juni 2024

Dear Pigmenttarium Store Team,

Thank you for your kind review. I'm super happy you find our app intuitional and easy to use. Also, we are always here to help you if needed 😊

Wishing you the best! 🚀

Kind regards,
Réka

12 juli 2024

Perfect service!

eventspandoek.nl
Nederland
7 dagen gebruiken de app
OptiMonk heeft geantwoord 22 juli 2024

Hello,

Thank you very much for your review.

Feel free to get back to us anytime 😊

Best regards,

Rudolf and the OptiMonk Team

27 mei 2024

“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell

And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always!

The Amazon Factory Store Team

AMAZON FACTORY
Verenigde Staten
Ongeveer 23 uur gebruiken de app
OptiMonk heeft geantwoord 30 mei 2024

Dear Amazon Factory Store Team,

Thank you very much for this lovely review, it was heartwarming to read!

Feel free to reach out to us if you need any help, I would be happy to assist you again :)

Have a beautiful day and wishing you the best ☀️

Kind regards,
Réka

25 maart 2024

I was having some difficulties and the customer service was super attentive and patient with me! The support they gave me not only helped me run my campaign, but also made me understand how it works!

Espaço Azulejista
Brazilië
17 dagen gebruiken de app
OptiMonk heeft geantwoord 3 april 2024

Hi There,

Thank you so much for leaving us such a kind review! We're thrilled to hear you like the support, it's our priority to provide first-class help😁

Have a lovely time using OptiMonk!

Best Regards,

Sarah & the OptiMonk team

10 april 2024

Great help when setting up by customer service - thanks stephan

acero interiors
Verenigd Koninkrijk
5 maanden gebruiken de app
OptiMonk heeft geantwoord 12 april 2024

Hi Sam,

Thank you so much for this nice review! We're happy that you were satisfied with the support that you received.

Good luck with your business 🚀

Best Regards,
Stephan, Réka and the OptiMonk Team

2 mei 2024

Very helpful support!! Thank you for everything

Uhauu!
Portugal
4 maanden gebruiken de app
OptiMonk heeft geantwoord 6 mei 2024

Hello,

Thank you for your kind words 🙏

Feel free to get back to us anytime.

Warm regards,
The OptiMonk Team

Bewerkt 8 april 2024

Great support team. They explained everything to me with screenshots and offered a meeting for further explanation. Great App thank you

Macrofashion1
Verenigde Arabische Emiraten
7 maanden gebruiken de app
OptiMonk heeft geantwoord 3 april 2024

Hello Dina,

Thank you very much for your review 🙏

If you need any further assistance, me and the whole team are here to help and guide you.

Best of luck with your business and sales!

Kind regards,
Réka from the OptiMonk team

14 maart 2024

Excellent application has everything you need.
A/B testing, analytics, and much more!

HORZO
Litouwen
7 maanden gebruiken de app
OptiMonk heeft geantwoord 9 april 2024

Dear Horzo Team,

We're so happy to hear you find the app excellent, it means a lot to us!

As always, let us know if you need anything, we're here to help :)

Best,

Sarah & The OptiMonk Team

26 februari 2024

Rudolf has been a very supportive and helpful staff on timely manner. Good job guys!!!

OZFitTech
Australië
5 maanden gebruiken de app
OptiMonk heeft geantwoord 11 maart 2024

Dear OZFitTech Team,

Thank you so much for your review, I'm very glad I could help you solve your inquiry, as always, please let us know if you need anything :)

Best,
Rudolf and the OptiMonk Team

Bewerkt 21 november 2024

I wanted to take a moment to thank Stephan for his fantastic support. He’s been incredibly helpful and responsive, and I really appreciate all the assistance!

I had a great experience with Balázs from OptiMonk support! He was very helpful, and responsive, and made sure all my questions were answered. His assistance was spot-on and made the process much easier. Highly recommend OptiMonk and Balázs for great customer service!

Eagle Online Store
Egypte
3 maanden gebruiken de app