Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de fevereiro de 2021

This app and their website is suuuuperrr sleek and well done.. It was really easy to make a pop-up and to customize everything. This app made personalizing and making my website super fun and easy. Plus, it's FREE! My website looks so cute and is a fully fledged site with pop ups and it was super easy to do. Definitely recommend.

Sister Suds Soapery
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OptiMonk 25 de fevereiro de 2021

Hello,

Thank you so much for this review, we really appreciate it!

I'm really glad that you are enjoying our app and our website!

We are more than happy to assist you anytime :)

Best,

OptiMonk Support Team

18 de agosto de 2022

Ravis de la rapidité et du service fournis par Anna et Peter. Mon souci a été réglé très vite avec des explications claires

Melhairbeauty
França
Over 1 year usando a aplicação
Questão respondida por OptiMonk 19 de agosto de 2022

Hi Melyssa,

I'm very happy that you were satisfied with the support you received from us and I wish you the best of luck with your popup: many new leads and conversions! :)

Have a great weekend,

Anna

16 de agosto de 2022

This app is very intuitive and can easily setup the popups. I Had a small issue but it has been solved very quickly by the customer support (shout-out to Anna). I higly recommend!

baowow
Alemanha
Over 1 year usando a aplicação
Questão respondida por OptiMonk 16 de agosto de 2022

Hi There,

I'm glad we could sort this out for you quickly and I really appreciate your kind words!

Thanks for making my day :)

Anna

6 de março de 2023

Support réactif et compétent. Chris m'a aidé à régler quelques problèmes d'associations avec mon domaine et a parfaitement su m'aiguiller pour tirer un maximum de profit pour ma campagne :)

Maison de l'attrape-rêve
França
Over 1 year usando a aplicação
Questão respondida por OptiMonk 6 de março de 2023

Salut,

Je tiens à vous remercier pour votre aimable avis, ce fut un plaisir de vous aider avec votre compte :)

Contactez-nous si vous avez besoin d'aide pour quoi que ce soit d'autre et je vous souhaite le meilleur pour vos campagnes OptiMonk

Bien à vous
Chris

-------------------

Hi,

I would like to thank you for your kind review, it was a pleasure assisting you with your account :)

Do get in touch with us if you need help with anything else and I wish you all the best with your OptiMonk campaigns

Kind Regards
Chris

21 de novembro de 2022

This app is really easy to use. If you're new to Shopify, then this app will be a good starting point. It works great for people who have experience with Shopify as well. So far it has helped me save several orders. The setup is simple and the reporting is very helpful. Plus their customer service is very responsive.

Wow Watchez
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OptiMonk 23 de novembro de 2022

Hey there,

Wow, what an amazing review, thank you so much for recommending it to beginners and experience users as well! <3

Please don't hesitate to get back to us anytime if you need help in the future. :)

Anna from OptiMonk

Editado a 23 de novembro de 2020

Love the app! It's really helped us with welcome offers and promotions and the service has been fantastic! Highly recommend!

Tapestry Girls
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OptiMonk 23 de novembro de 2020

Hi Kyle,

Thank you for submitting this review, you are awesome!

It is our pleasure to have the chance to work with you :)

Best,
Fruzsi and the OptiMonk Team

25 de janeiro de 2022

Fantastic customer support, very responsive and friendly staff, this app is great to help you improve your conversion rate.

OMGirl Beauty
Hong Kong, RAE da China
Over 1 year usando a aplicação
Questão respondida por OptiMonk 25 de janeiro de 2022

Hi Morning,

Thank you very much for this nice review, I really appreciate it! :)

I would be more than happy to help you anytime you need it, just let me know.

Best regards,
Tom from the OptiMonk team

17 de maio de 2022

what amazing service and help, Anna was so helpful and guided me through everything and offering her recommendations throughout. I felt that i got a real personal service. Thanks

Bomonde mineral makeup
Reino Unido
Over 1 year usando a aplicação
Questão respondida por OptiMonk 18 de maio de 2022

Thank you so-so much! I was also happy to have a chat with you ;) OptiMonk can be complex at the start, but it's all about practice, and of course, we'll be there for you if you need any help. I wish you the best of luck with the app! Anna

22 de abril de 2021

We really enjoy using Optimonk for our pop ups! We just recently started creating up sell pop ups. They have really good triggers just wish there was one for "customers who haven't made a purchase before"

East Meets West USA
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OptiMonk 27 de abril de 2021

Hi There,

Thank you so much for your positive feedback, we are glad to hear that you enjoy using our application! :)

While it is true that not every type of situation can by used currently as a triggering condition,but there are certain setup combinations you can use which can ultimately end with the same goal. For example, you can create direct messages to a group of customers on your website, who have not made a purchase before, if you use the Exclude page visitors option (https://prnt.sc/125gjzi), to mark the thank you page or post-purchase page URL in the settings. If you check the setting, you can even set up for how long you would like to exclude for those customers the option to be able to see the popup.

Should you have any questions about our settings, please do not hesitate to visit our support portal https://support.optimonk.com/hc/en-us?_ga=2.17499322.264773628.1619421646-1081280936.1600166558 or write a direct email for us under support@optimonk.com

Wish you the best,
Tom and the OptiMonk Support Team

3 de agosto de 2022

I've tried many free pop-up apps and this one is by far the best!! The support team is very helpful and kind. They have lots of fun themes, and it's soo easy to customize. Highly recommend this great app!

Tori's Divine Art
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OptiMonk 4 de agosto de 2022

Hey Tori! I'm Anna from OptiMonk Support. I'm so glad that you received my email and it was helpful. I wish you the best of luck and many leads with your OptiMonk popup. Feel free to reach out to us anytime <3 Anna