Avaliações (904)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 8 de julho de 2020

The app is great and Tom and Fruzsina were exceptional in providing help and even designing some great pop ups for us. Highly recommend!

We Are Feel
Reino Unido
About 1 year usando a aplicação
Questão respondida por OptiMonk 13 de julho de 2020

Hi Diana and Boris,

Thank you so much for your kind words, it is a delight to have customers like you. It is always a pleasure to help you, so please contact us anytime when you have a question.

Have a beautiful day ahead,

Tom, Fruzsi and the OptiMonk Team

26 de julho de 2022

Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!

KnifeSOS
Eslovénia
About 1 year usando a aplicação
Questão respondida por OptiMonk 26 de julho de 2022

Hi Grega! I'm glad I could help you out today. Feel free to reach out again in the future if you have questions or need assistance. I wish you a lovely week ahead <3 Anna

27 de maio de 2020

Super happy with Optimonk. Their entire customer service team is top notch and they're super helpful and fast to reply. The platform itself is easier to use compared to other pop-up apps. It's much easier to design pop-ups with Optimonk compared to their competitors. I've tried free apps in the past but I still continue to use Optimonk just because creating popups is easier and it's easier to measure metrics. I can see the conversion rates when I'm A/B testing designs. Aside from that, once again their customer service is amazing and these are all the reasons why I would continue using this app. Thank you! 10/10

sirwaggingtons
Canadá
About 1 year usando a aplicação
Questão respondida por OptiMonk 5 de junho de 2020

Hi Pardeep,

Wow! We’re so blown away by your review. It made our day here at OptiMonk.

Thank you for sharing your experience with us, you rock :)

Best,
OptiMonk Team

5 de maio de 2023

Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.

blingkyng
Índia
About 1 year usando a aplicação
Questão respondida por OptiMonk 10 de maio de 2023

Hey there,

Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.

If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!

Kind regards,
Emil from OptiMonk

18 de junho de 2020

Excellent app, easily laid out in a useable modern interface and should you encounter any difficulties, the tech support is spot-on willing to help to perfect any task. Highly recommend this program.

Highly Tuned Athletes
Austrália
About 1 year usando a aplicação
Questão respondida por OptiMonk 19 de junho de 2020

Hi,

Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.

Thank you for sharing your experience with us, you're awesome :)

Have a nice day :)

Best,
OptiMonk Team

23 de junho de 2023

I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!

Russell Kent Nicholls
Reino Unido
About 1 year usando a aplicação
Questão respondida por OptiMonk 26 de junho de 2023

Hi there,

Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!

Kind regards,
Ati from OptiMonk

12 de julho de 2022

These guys offer fantastic customer support and the product is great also. Highly recommend Optimonk

Djenerates
Austrália
About 1 year usando a aplicação
Questão respondida por OptiMonk 12 de julho de 2022

Hi Tim!

Once again, I'd like to thank you so much for your review, you really made my day! :) And I am sure it means a lot to the whole OptiMonk team too.

I wish you an amazing week ahead and all the best for your business as well :)

Zsofi from OptiMonk

Editado a 18 de setembro de 2023

Update: I continue to love Optimonk, more than a year after installing it and giving my initial review. I recently had to update my theme to the latest version--it had made several update jumps that I hadn't realized (Version 6 to 11). So it was a major update. I asked Optimonk to confirm that their pop ups had carried through properly, and they immediately checked and confirmed all is well. That really eased my mind!

Original Review:
This app has some fantastic features! I've always hesitated to do a Pop Up because they are so annoying. The features in this app allow it to come up on exit intent and keep track of whether the customer has used the coupon yet, gently reminding with a subtle banner at the bottom. It looks very classy, and I'm looking forward to growing my business with the help of Optimonk! The customer support is phenomenal. Zsofi stayed with me through several newbie questions and explained everything I needed to know, and provided illustrated screenshots and links to helpful articles. Highly recommend this app.

Bedrock Rose
Estados Unidos
About 1 year usando a aplicação
Questão respondida por OptiMonk 5 de agosto de 2022

Wow Laura, thank you so much for making my day with such a wonderful review, it means a lot to me and the whole team. 🙏 We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far. It was absolutely a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) <3 Zsofi from OptiMonk

23 de novembro de 2022

This is an amazing app. Since installing it Ive seen my sales and engagement increase. It helps me fine tune the user experience for my customers and its easy to use with great support. I highly recommend this app :)

Gizmo Trims
Estados Unidos
About 1 year usando a aplicação
Questão respondida por OptiMonk 28 de novembro de 2022

Wow, thank you so much for your amazing feedback. It is also great to hear that you found our app beneficial.
We here to help if you need any further assistance :)

18 de agosto de 2021

The customer support from Optimonk is absolutely amazing. This platform allows users to easily create exit intent and we are able to gain good conversions. Would definitely recommend Optimonk

TRAPO® Car Mat Malaysia
Malásia
About 1 year usando a aplicação
Questão respondida por OptiMonk 18 de agosto de 2021

Hello,

Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)

I'm really glad that you find our app helpful and easy to use!

Please don't hesitate to get back to us if there is anything else we can help you with.

Kind regards,
The OptiMonk Support Team