Avaliações (904)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
11 de outubro de 2023

Fantastic customer support and UX design!

Shiny Magic Rocks
Estados Unidos
7 months usando a aplicação
Questão respondida por OptiMonk 16 de outubro de 2023

Hey there,

Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way!

Kind regards,
Emil from OptiMonk

13 de setembro de 2022

Super clean and easy to use.
Experience in creating and managing campaigns is great!
Would recommend!

notanotherthriftstore
França
7 months usando a aplicação
Questão respondida por OptiMonk 13 de setembro de 2022

Hi there,

I am so happy that you enjoy using our app and that you had a positive experience with us.

I wish you a lot of success with your campaigns and please let us know if we can assist you with anything else.

Have a lovely day ☀️

Sara from OptiMonk

25 de abril de 2023

app its incredible, with a lot of extensions to put on ur website! amazing job done by Chris! he deserves a raise! thank you guys!!

OferteTV
Roménia
7 months usando a aplicação
Questão respondida por OptiMonk 2 de maio de 2023

Hiya,

It's Chris here, I just wanted to take the time to thank you for your kind review :D

It was an absolute pleasure helping you getting your campaign up, I wish you all the best and do get back to us if you have any other questions or need help with anything else.

Kind Regards
Chris

18 de maio de 2021

The functions are great. A large selection of tmeplates and the editor is easy to use. The customer service is very helpful, fast and reliable. Fun to use!

Groomed Rooster
Alemanha
7 months usando a aplicação
Questão respondida por OptiMonk 18 de maio de 2021

Hello,

Thank you so much for your feedback! You have made our day!

We're happy to hear that you're having fun using OptiMonk and that you received quick customer support from our team.

We wish you good luck with your campaigns, and feel free to reach out if you need any assistance! :)

Best,

Anna and the OptiMonk Support Team

Editado a 20 de fevereiro de 2024

I've just installed it, so far I'm very impressed with different options it offers beyond a simple pop-up. The set up process is really simple and their customer service is great, very fast and helpful!

Update! After months of using the app I can say it is quite effective in capturing leads. Their customer support team is amazing - fast and helpful!

LuluOro Jewelry
Arábia Saudita
6 months usando a aplicação
Questão respondida por OptiMonk 7 de setembro de 2023

Hey there,

We're happy to hear about your positive experience with our installation process and the wide array of options we offer! Your initial impressions have us grinning from ear to ear.

Simplicity is what we've always aimed to achieve, and we're thrilled it made your experience a breeze.

We're here to make your journey enjoyable and productive, so if you ever want to explore more features, need assistance, or just want to chat, don't hesitate to reach out.

Warm regards,
OptiMonk Team

Editado a 29 de julho de 2020

Special offers boosted without development, great CMS experience and efficient customer service.
Highly relevant for growth teams
Congrats!

Joone Paris
França
6 months usando a aplicação
Questão respondida por OptiMonk 31 de julho de 2020

Hi There,

Thank you for your great review.

We are so happy that you like using our system and you find our support helpful. This is what drives us every day :)

Have a nice weekend and take care,

Best,
OptiMonk Team

19 de outubro de 2022

Despite the time difference, the team at optimonk has been very reactive. What makes an application great is it client services. This team is very quick, very kind and go out of their way to help. A huge thanks in particular to Zsofi

THE PETABOX
Austrália
6 months usando a aplicação
Questão respondida por OptiMonk 19 de outubro de 2022

Hi Bernard,

Zsofi is on holiday today, but I'll make sure to let her know that you were grateful for her assistance. We also appreciate your patience and understanding regarding the time difference.

Also... I have great news: we'll extend the support hours very soon, we're already working on it! :)

I wish you all the best and I look forward to speaking with you in the future.

Anna from OptiMonk

Editado a 16 de dezembro de 2022

Awesome app and awesome customer support. Very helpful and courteous. I recommend this app strongly.
These guys answer all your questions very quickly and very knowledgeable. Check them out!!

HouseplantExperience.com
Países Baixos
6 months usando a aplicação
Questão respondida por OptiMonk 18 de julho de 2022

Hi there,

It's Chris here from the OptiMonk support team, I just wanted to take the time to thank you for your kind review and that it was an absolute pleasure helping you with your enquiry :)

As always, if you have any other questions or need assistance with anything else just let us know

Kind Regards
Chris

16 de dezembro de 2021

Had a really good experience with this app. The interface is really intuitive and easy to use but the customer service was standout. We were having issues with proper integration (our fault, not theirs) and the team (Chris in particular!) helped every step of the way and went above and beyond give us some back end help to make the process smoother. Thank you!

EarthPup
Canadá
6 months usando a aplicação
Questão respondida por OptiMonk 21 de dezembro de 2021

Hi there,

Thank you very much for your kind review, it was a pleasure helping you with your integration issue. Also I am very happy that you are enjoying the OptiMonk app :)

As always if you need any help with anything or have any questions then please do let us know

Kind Regards
Chris

18 de outubro de 2022

sehr gute app. sehr variabel. customer support super schnell und hilfsbereit. fünf sterne sind auf jeden fall berechtigt.

ultra green
Alemanha
6 months usando a aplicação
Questão respondida por OptiMonk 18 de outubro de 2022

Hallo,

vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind! :)

Wir wünschen Ihnen viel Erfolg mit OptiMonk!

Anna