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Really strong user interface and support team response rate. I've had excellent experience so far with the app
Hi Yishan! I'm really happy to see that you're enjoying our app so far and I was glad to support you. If you need any help in the future, don't hesitate to contact us! <3 Anna from OptiMonk
I added this app to try and improve my conversion rate. After clicking through a few pages I decided to give it a go. It is so easy!! After about 5 minutes I had a pop up box working. I contacted support for a little bit of help tweaking the pop up and Anna was more than happy to guide me with what I wanted. Highly recommended ... lets hope my offer works!!
Hi Joanne,
You're so lovely!! <3
Thank you so much for mentioning my name in your review, it honestly means a lot to me! :)
I hope that OptiMonk will be beneficial to you in the long run as well. If you need any campaign advice or assistance in the future, don't hesitate to contact us again.
Our team will be more than happy to help :)
I wish you a great weekend,
Anna
Great app and great customer support. We moved the store to a new Shopify store and the team helped us to set all the things up.
Hi there,
Thanks for taking the time to share your opinion about our support, I was very happy to assist you!
Please feel free to reach out to us if you need any further assistance.
Anna from OptiMonk Support
Emil was so helpful! We solved all problem, what I didn't know! I can only recommend them, Optimonk and Emil too!
Hey there,
Thank you for your feedback! We are glad to hear that we were able to assist you in solving your queries. It's great to know that you had a positive experience with Optimonk.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Kind regards,
Emil from OptiMonk
L'application est très utile et hyper personnalisable même en version gratuite. Je recommande à tous les détenteurs de sites!
Salut,
Merci beaucoup d'avoir pris le temps de laisser un avis sur notre candidature. Nous sommes ravis d'apprendre que vous l'avez trouvé utile et que les options de personnalisation ont répondu à vos besoins, même dans la version gratuite. Votre recommandation signifie beaucoup pour nous et nous vous remercions de votre soutien.
N'hésitez pas à nous contacter si vous avez besoin d'aide.
Bien à vous,
Emil d'OptiMonk
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Hey there,
Thank you so much for taking the time to leave a review of our application. We're thrilled to hear that you found it useful and that the customization options met your needs, even in the free version. Your recommendation means a lot to us and we're grateful for your support.
Feel free to reach out to us if you need any help.
Kind regards,
Emil from OptiMonk
Amazing app! I love it and the support is really amazing and friendly, that is perfect! I would recommend this to anyone!
Hi There,
I'm so glad you were satisfied with my chat support, and thank you for your kind words!! :)
Feel free to reach out to us anytime if you need assistance or a smile.
I wish you a lot of success with your store!
Anna
I used this app to help me with creating a pop up when customers are about to leave your site. I was able to set that up quick and easy. I also have Klaviyo app on my website and wanted to integrate the two. I was having trouble integrating them but Anna was able to fix it with a few tweaks and test runs. She was very fast and very friendly!! Thanks again Anna for all your help!!!
Hi Sheila,
Once again, I'd like to thank you so much for your detailed review and also for mentioning my name. You really made my day! :-)
I hope that everything is alright with your account still. If you have any questions in the future, please feel free to open a chat and I'll be glad to assist you with anything.
Have a wonderful week ahead,
Anna from OptiMonk
Really nice tool for so many different thinks to do on your online shop - surveys, help returning visitors and so on + good support
Hi Sebastian,
I was delighted to chat with you, thanks a lot for sharing your opinion on Shopify. It really helps us grow! :)
Have a great week ahead,
Anna from OptiMonk Support
OptiMonk has helped us add over $120K in Klaviyo and Postscript sales over the past 90 days, and has skyrocketed our email and SMS opt-in rates. Great tool for any brands wanting to boost their revenue and profits on autopilot.
We are very happy that you decided to give OptiMonk a chance, and we are even happier about your success.
We truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using OptiMonk!
Sara
I think by far this is one of the best there is when it comes to customer service and pop ups. its very easy to make a popup form and the team are always available to help with whatever issues i may be having. Chris has been very helpful and gives me great advice concerning my setups. The other memebers are very pleasant as well. Thank you guys, i wish that more application services were just like you, this makes my life more easy so i can focus on my business.
Hi Nigel,
We're only a small team of dedicated people, but we're really hard-working and this is why I can say it is worth it. When we meet customers like you! :)
I'd like to thank you for your kind words in the name of our entire team and I wish you a lot of success with OptiMonk in the long run as well.
Anna from the Support Team