Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
17 de outubro de 2018

Looks very good, hoping to see great results from this Optimonk app.

easy to set up, with good instructions.

This Years Gear
Reino Unido
5 months usando a aplicação
16 de março de 2022

I added this app to try and improve my conversion rate. After clicking through a few pages I decided to give it a go. It is so easy!! After about 5 minutes I had a pop up box working. I contacted support for a little bit of help tweaking the pop up and Anna was more than happy to guide me with what I wanted. Highly recommended ... lets hope my offer works!!

Jo Ja Be Boutique
Reino Unido
5 months usando a aplicação
Questão respondida por OptiMonk 18 de março de 2022

Hi Joanne,

You're so lovely!! <3

Thank you so much for mentioning my name in your review, it honestly means a lot to me! :)

I hope that OptiMonk will be beneficial to you in the long run as well. If you need any campaign advice or assistance in the future, don't hesitate to contact us again.

Our team will be more than happy to help :)

I wish you a great weekend,

Anna

12 de abril de 2023

L'application est très utile et hyper personnalisable même en version gratuite. Je recommande à tous les détenteurs de sites!

JustFeed
França
5 months usando a aplicação
Questão respondida por OptiMonk 14 de abril de 2023

Salut,

Merci beaucoup d'avoir pris le temps de laisser un avis sur notre candidature. Nous sommes ravis d'apprendre que vous l'avez trouvé utile et que les options de personnalisation ont répondu à vos besoins, même dans la version gratuite. Votre recommandation signifie beaucoup pour nous et nous vous remercions de votre soutien.

N'hésitez pas à nous contacter si vous avez besoin d'aide.

Bien à vous,
Emil d'OptiMonk

------------------------------------------------------------

Hey there,

Thank you so much for taking the time to leave a review of our application. We're thrilled to hear that you found it useful and that the customization options met your needs, even in the free version. Your recommendation means a lot to us and we're grateful for your support.

Feel free to reach out to us if you need any help.

Kind regards,
Emil from OptiMonk

29 de novembro de 2022

Great app and great customer support. We moved the store to a new Shopify store and the team helped us to set all the things up.

Klever Shopping Store
Israel
5 months usando a aplicação
Questão respondida por OptiMonk 2 de dezembro de 2022

Hi there,

Thanks for taking the time to share your opinion about our support, I was very happy to assist you!

Please feel free to reach out to us if you need any further assistance.

Anna from OptiMonk Support

8 de dezembro de 2019

Really impressed with the app, keep up the good work!!! Interface is very intuitive and easy to use.

Bamboo Giant
Reino Unido
5 months usando a aplicação
21 de julho de 2021

Amazing app! I love it and the support is really amazing and friendly, that is perfect! I would recommend this to anyone!

Foamsize
Reino Unido
5 months usando a aplicação
Questão respondida por OptiMonk 22 de julho de 2021

Hi There,

I'm so glad you were satisfied with my chat support, and thank you for your kind words!! :)

Feel free to reach out to us anytime if you need assistance or a smile.

I wish you a lot of success with your store!

Anna

27 de julho de 2017

We've been using the Optimonk app now for just over a month across all our sites. The team has been incredibly helpful in working with our needs, especially when it came to our bandwidth requirements.
This app has seen a definite increase in abandoned cart recoveries.
We're just looking to test out the email collection which if what we've seen on how the cart abandonment works, will prove very fruitful.
This is one APP every store should be taking advantage of using, no matter what your business size is.

Fleshlight Asia
Austrália
5 months usando a aplicação
21 de março de 2022

I used this app to help me with creating a pop up when customers are about to leave your site. I was able to set that up quick and easy. I also have Klaviyo app on my website and wanted to integrate the two. I was having trouble integrating them but Anna was able to fix it with a few tweaks and test runs. She was very fast and very friendly!! Thanks again Anna for all your help!!!

Paradise Trend
Estados Unidos
5 months usando a aplicação
Questão respondida por OptiMonk 22 de março de 2022

Hi Sheila,

Once again, I'd like to thank you so much for your detailed review and also for mentioning my name. You really made my day! :-)

I hope that everything is alright with your account still. If you have any questions in the future, please feel free to open a chat and I'll be glad to assist you with anything.

Have a wonderful week ahead,

Anna from OptiMonk

23 de dezembro de 2019

So simple and yet effective. loving it.
This apps allows me to get some valuable feedback from my visitors!

CrunchIT label
Reino Unido
4 months usando a aplicação
2 de novembro de 2022

Really nice tool for so many different thinks to do on your online shop - surveys, help returning visitors and so on + good support

Holzstufen Meyer
Alemanha
4 months usando a aplicação
Questão respondida por OptiMonk 15 de novembro de 2022

Hi Sebastian,

I was delighted to chat with you, thanks a lot for sharing your opinion on Shopify. It really helps us grow! :)

Have a great week ahead,

Anna from OptiMonk Support