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This app is great, and the team is super helpful. Optimonk is our preferred pop up software and we consistently get higher conv rates with it over others we've tried. Their support and team knowledge has been useful as well.
Hi Vin,
We're so happy that you're satisfied with our app and the team as well! :)
We hope that our Support and Success Team will be able to help you get even better results in the future.
Have a great week ahead and feel free to reach out anytime.
Anna from OptiMonk
Edit: I was contacted by Reka who guided me through the issues with the integration for SMSBump. She was very helpful and we managed to solve the issue. I didn't know the support wasn't available through the weekend, would be great it there was, or just a small email stating so. Anyway the issue is solved and now I'm looking forward to seeing the app in action. Previous - App hasn't been good so far. I've had issues with setting up integration for over 2 days now and support hasn't replied at all, I thought for a popular app they would have much better support team. I'm very disappointed.
Hello Jamie,
Thank you once again for your review, it means a lot to our team. I would like to also thank you for your understanding of our business hours! 🙏
We are continuously expanding it, so we can provide better and faster help to our customers.
I hope OptiMonk will help you a lot, if you have any questions, reach out to us again 😊
Kind regards,
Réka
So far so good! I wanted growth on my subscriber list and so far, it is doing that! I had to ensure I had it all set up right - but I was able to get some support as well, and I appreciate that. Jen
Hi Jen,
We're glad that you were satisfied with our live support.
We hope that with OptiMonk, you'll be able to collect many new subscribers in the near future.
Please let us know if there's anything we can do for you.
Have a great day,
Anna from OptiMonk
This app is super informative, easy to use and their free package doesn't feel like I'm missing out! Anna is super helpful and the rest of their live chat team that makes the magic happen at any time.
Hey Alaina! It's Anna from OptiMonk. Thank you for your kind words and also for mentioning my name. I'm very glad that you were satisfied with me and also with the rest of our team! We're glad to have you! <3
Just signed up to the app and needed some guidance and opti-monk was able to assist me live via chat (it's 11:17pm btw) these guys are great!!! looking forward to using the service!
Hi there,
Thank you so much for your feedback!
We are happy to hear that you are pleased with our service and that we could help you instantly with your query.
Please feel free to get back to us whenever you need assistance from OptiMonk and we would be more than happy to help you.
We wish you success in your business,
Best regards,
Brittany from the OptiMonk Support Team
i love this wonderfull app , it has templates and everything i need ready and easy to use
Very easy to get started, use and personalize . WIll update on the progress as we continue to use. So far so good.
Hi There,
Thank you for taking the time to share your opinion! :)
I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your eCommerce goals!
Should you have any questions in the future, feel free to contact us via chat or at support@optimonk.com and we'll be happy to help.
Have a great weekend,
OptiMonk Team
Amazing App and Support, Special Thank you to Anna for helping me when I couldn't myself. Great Teamwork within Optimonk.
Hi Niels,
I'm Anna from OptiMonk.
Once again, thank you for this really kind review and for mentioning my name. I really enjoyed talking to you and I wish you the best of luck with the Klaviyo and SMS Bump flows! :)
Have a great week ahead,
Anna
Fantastic and easy to use we definitely recommend anyone starting an online store to use this service to increase sales.
Hi there,
Thank you very much for your kind review and I along with the OptiMonk team are so happy that you have found the app to be fantastic and easy :)
If you do ever need any assistance with the App or have any questions then please feel free to contact us and we will be more than happy to assist you
I wish you all the best and success for 2022
Kind Regards
Chris from the OptiMonk Support Team
This app is really easy to use and can be customized to fit your website. It's too early to tell if it will help conversions, but it seems promising.