Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
11 de outubro de 2023

Fantastic customer support and UX design!

Shiny Magic Rocks
Estados Unidos
7 months usando a aplicação
Questão respondida por OptiMonk 16 de outubro de 2023

Hey there,

Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way!

Kind regards,
Emil from OptiMonk

19 de outubro de 2023

Wonderfully designed app suits all my needs and support is top tier!

Anima Studio
Estados Unidos
About 2 months usando a aplicação
Questão respondida por OptiMonk 30 de outubro de 2023

Hey there,

We're over the moon to hear that! We put a lot of heart into the design, and we are all smiles knowing we've made your experience top-notch. Thanks for being a part of OptiMonk!

If you require any help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

31 de julho de 2023

I love this app. So much is available on the free version, and the customer service is fantastic. Highly recommend

Branches Of Me
Austrália
2 months usando a aplicação
Questão respondida por OptiMonk 13 de outubro de 2023

Hi there,

It's Chris here from the OptiMonk Support team, I just wanted to thank you for your kind review and I as well as the OptiMonk team are delighted that you are enjoying the app!

As always, if you need any assistance with your campaign or just have a general question about the app, just reach out to us via our live chat and we will be more than happy to assist you :)

Kind Regards
Chris

4 de setembro de 2023

Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.

MANTOU.
Singapura
6 days usando a aplicação
Questão respondida por OptiMonk 7 de setembro de 2023

Hey there,

Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered.

If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.

Thanks for choosing OptiMonk, and we look forward to serving you again!

Best regards,
Emil from OptiMonk

7 de junho de 2023

The best Tech support. They go out of their way to help me resolving your issue. Thank you Sara for your current support.

SMStore.VIP
Reino Unido
6 months usando a aplicação
Questão respondida por OptiMonk 14 de junho de 2023

Hi there,

Thank you so much for the review.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

18 de maio de 2023

The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.

Violet Jordan
Reino Unido
4 months usando a aplicação
Questão respondida por OptiMonk 19 de maio de 2023

Hi there,

I am happy to hear about your positive experience with our Support team.

It was a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Sara from the OptiMonk Support team

13 de outubro de 2023

Tremendous support by Chris and the best popup app I could have found!

baumeowbg
Bulgária
3 days usando a aplicação
Questão respondida por OptiMonk 18 de outubro de 2023

Hey there,

It's Chris here, just wanted to thank you for your kind review and it was a pleasure assisting you with your campaign :)

We are here at your disposal whenever you need further assistance in the future or just have a general question about the OptiMonk app!

I wish you all the best with your OptiMonk campaigns and business adventures.

Best Regards,
Chris
OptiMonk Support

4 de agosto de 2023

Amazing app to have on your Shopify store. Haven't seen an easier setup anywhere and the live chat is extremely useful. Instant answers and help with any questions I had.

Monkey AUSTRALIA
Austrália
3 days usando a aplicação
Questão respondida por OptiMonk 13 de outubro de 2023

Hi there,

Thank you so much for your kind review, I am delighted that you have had a positive experience using the app as well as the support you received from the Support team :)

If you need assistance with your campaign or just have a general question, reach out to us and we will be more than happy to help!

I wish you all the best with your OptiMonk campaigns and have a lovely weekend ahead

Kind Regards
Chris

9 de agosto de 2023

it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.

Redermaesthetics
Paquistão
5 days usando a aplicação
Questão respondida por OptiMonk 16 de agosto de 2023

Hey there,

We are delighted to hear that you're having a fantastic experience with the OptiMonk app! Enjoying a seamless and positive experience is definitely a great indicator and motivator for our team.

Thank you once again for your positive feedback. Please let us know if you require any further assistance.

Kind regards,
Emil from OptiMonk

20 de julho de 2023

Really helpful support and graphics. The options to create campaigns are amazing and so is the support team . thanks a lot

VINERA
Índia
6 days usando a aplicação
Questão respondida por OptiMonk 26 de julho de 2023

Hi There,

It's great to have you with us! I am happy to hear about your positive experience with us!

Thank you for your kind compliments in the name of the entire team. We're working hard to make all of our users satisfied with the product and our services as well.

Wishing you all the best,

Sara from OptiMonk