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To say I'm not a tech person is an understatement, and the support I've received at OptiMonk has so far exceeded all expectations. Immediate customer service help getting my pop up just right. Great experience, great customer service!
Heyy there,
Thank you for your kind compliments in the name of the entire team. It was absolutely a pleasure helping you and I wish you a lot of success with your business!
Let us know if you have any questions and we would be delighted to assist you again.
Sara
I really like this app so far, the pre-built templates are perfect for what i needed to be accomplished.
I'd like to use the app. I wrote to the customer service but I didn't receive any help.
When I'll receive help, I'll be able to give a feedback on this.
Hello There,
Thank you for sharing your concerns with us. It seems that after reviewing our e-mail correspondence we could not find your message. However, we are here to help you and would be more than happy to contact you at your earliest convenience.
Could you please, send us your phone number at support@optimonk.com so that one of our team members would call you as soon as possible to discuss all of your questions.
I hope we can chat soon.
Best Regards,
Fruzsi
OptiMonk Team
Awesome app with a lot of features and amazing customer support. I'm starting to explore it and I'm amazed by the number of things it can accomplish.
Hi There,
It was nice to have a chat with you today! :)
I'm glad that your first impressions of OptiMonk were great and I hope you'll have the time to discover all of our features.
Should you need assistance in the future, please don't hesitate to get back to me via chat again.
I wish you a lot of success with OptiMonk in 2022,
Anna from the Support Team
Chris was very helpful and fixed my installation issues within 24 hours. Thank you! I really appreciate their support staff
Hi Jennifer,
Thank you very much for your kind review, I'm really glad that we could sort this out and I hope that from now on, everything will work smoothly within your account.
Let us know if you need any assistance in the future. :-)
Anna from OptiMonk
I installed the app, created the campaign and then realized I couldn't find the code that I needed to get it to work. And the help section says it's supposed to be on the main page. I searched and searched to no avail! I really would have loved for this app to work.
Its easy to use without any developer knowledge is needed. Lets make a try! Highly recommend to use this.
I installed this app to help me reduce the abandoned carts by offering a discount. It's working like a charm. Pop ups are easy to create and implement in the website.
This is a wonderful app, Chris helped me a lot while I was creating a pop up. Recommend everyone:)) Thank you
Hi,
It was a pleasure helping you with your campaigns, and I wish you all the very best with your business adventure :)
As always, if you need help with anything just reach out to us and we will be more than happy to help
Have an awesome week ahead
Kind Regards
Chris
Parece-me surpreendente tudo o que você pode fazer com ele. Gostaria de atualizar e dar 5 estrelas, mas só depois que estiver em andamento. O tempo de suporte, está bom, o atendimento principalmente do Sr Ronald é excelente!