Arvostelut (23)
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Luokituksen mukaan
Fungerar dåligt, krånglar mycket och håller inte den tekniska biten alls. Seg support.
Thank you for your feedback, and I'm really sorry to hear about your experience. It sounds like you've had some frustrating issues, and I want to make sure we address them ...
I wrote to them about how can I downgrade/change my subscription and instead of being contacted about it, they just booked the full amount, I contacted someone on the chat again and I was being told the billing team will look into it.
Sorry but this is not the way you treat somebody who is paying you yearly for the last 4 years your most expensive subscription plan !
Stop lying please ! You have ...
Hi Delia,
I'm Danielle, Accounts and Billing Manager here at OptinMonster. I think there has been a misunderstanding here, so I've just reached out to you in regards to the ...
Otherwise it's a good app but one notorius thing happened:
I added the app from shopify app store, and it does say 49$/month pricing. I approved and even got an e-mail from shopify about optinmonster saying: You‘ve approved a recurring charge for an app with a 30 day free trial. and it also states Charge amount $49.00 every 30 days.
STILL after 30 days without ANY warning or notification the 30 ...
I apologize for the billing issues that you have had. We are working diligently to get them resolved so that they do not happen again in the future.
The application does not work.
Customer service can't find a solution. I want to get a refund because it doesn't work but they refuse because the 15 days have passed. But paying for something that doesn't work must be refunded.
So please take note that the integration automatically signs you up for the $49USD a month plan.
And after many emails with their support about asking to be downgraded, I was told I needed to cancel my account, then start a new account by going to Optinmonster and do the integration from that end, choosing the startup rather than the top plan which is what you will be signed up for you choose ...
You only have 2 reviews and all of them are good reviews. i thinking you write it by yourself (not a honest review).
So i will give you my honest review : Your apps were not working properly and not integrate with my email provider (klaviyo).
i cannot seeing a subscriber in my email list although they already register/subscribe into the opt-in.
Already three days since I started to contact you ...
I'm so sorry you had issues getting OptinMonster working with your site! We do work with Klaviyo, and in fact we are a listed partner with them. Our team is here to help ...
this app is terrible.its so terrible that the bug almost cost me before i launched.im really mad but relived that me and my busniess partner caught it early
I'm so sorry you had issues getting up and going with OptinMonster! Were you able to reach out to our support team to get assistance? We want you to succeed and are always ...
SCAMMERS! DO NOT USE THIS APP
This company will do ANYTHING to take your money.
BE WARNED - even if you uninstall this app from your Shopify Store, they will continue to charge you.
DO NOT USE! ABSOLUTELY DO NOT USE THIS APP.
SCAM