Recensies (23)

Algemene beoordeling
3,4
Cijfers per recensieniveau
  • 61% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 35% recensies zijn 1 sterren
22 augustus 2024

My request was handled in a speedy manner. The item I was inquiring about is not presently a feature of Optin Monster, so the agent has added it to their new feature requests. Good to know!

GREAT PLAINS INDUSTRIES
Verenigde Staten
Meer dan een jaar gebruiken de app
OptinMonster heeft geantwoord 23 augustus 2024

Thank you so much for your thoughtful, 5-star review! We’re thrilled to hear that your request was handled swiftly and efficiently. Customer feedback like yours is invaluable ...

Bewerkt 10 maart 2021

This app has gotten a number of negative reviews due to its poorly-done integration of a subscription option through Shopify. Here is a review of the actual product: I've been using OptinMonster since 2015 for various sites I have. They pioneered a lot of the techniques you see everywhere now, like "exit intent". OptinMonster is expensive(but they have good Black Friday deals), and I've tried ...

Christian Pure
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Bewerkt 10 februari 2023

I wrote to them about how can I downgrade/change my subscription and instead of being contacted about it, they just booked the full amount, I contacted someone on the chat again and I was being told the billing team will look into it.
Sorry but this is not the way you treat somebody who is paying you yearly for the last 4 years your most expensive subscription plan !
Stop lying please ! You have ...

Delumani
Duitsland
Bijna 3 jaar gebruiken de app
OptinMonster heeft geantwoord 9 februari 2023

Hi Delia,

I'm Danielle, Accounts and Billing Manager here at OptinMonster. I think there has been a misunderstanding here, so I've just reached out to you in regards to the ...

25 juli 2022

We've found that OptinMonster is good for custom banners, and very easy to use for both technical and non-technical employees.

Drink LMNT, INC.
Verenigde Staten
Meer dan 2 jaar gebruiken de app
OptinMonster heeft geantwoord 11 augustus 2022

Thank you for sharing these kind words! We’re so glad you’re enjoying OptinMonster and finding it so easy to use 🙂.

We’re grateful to have the opportunity to grow with you ...

20 juli 2022

We have been using OptinMonster for a couple of years now for email retention and pop up campaigns. The campaigns are easy to set up and with split testing functionality it's great to try different copy and content. We had a slight issue with our billing being doubled with a shopify subscription for a few months, however OptinMonster spotted this and got in touch with us offering a full refund or ...

Illustrate
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
OptinMonster heeft geantwoord 11 augustus 2022

Thanks for taking the time to share your experience with the community. 😊 We're so glad you're finding success with OptinMonster, and we're grateful to have earned your ...

6 december 2018

Great solution to get as many emails as possible.

They seem to be pretty innovative and always come up with new ideas.

Their new builder is pretty solid, yet completely new from the older version, so I had to learn everything again pretty much.

Once I did that, I was able to generate a ton of emails, which of course helped a lot. Their full-screen feature on desktops is pretty amazing.

The ...

ALIVE Boutique - A Little Vegan Boutique
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
11 maart 2019

I use this app to create email list popups, notifications, and slide-ins for related products. I find it easy to use and the app was easy to install too.

Clementine Creative
Zuid-Afrika
Ongeveer 2 jaar gebruiken de app
OptinMonster heeft geantwoord 11 maart 2019

Thanks so much for the kind review! :-)
- Thomas

Bewerkt 15 juni 2019

One of the best popup app out there. Very flexible in terms of features. It is a game changer in terms of lead generation.

Artisan d'Asie
Verenigde Staten
Bijna 2 jaar gebruiken de app
OptinMonster heeft geantwoord 11 juni 2019

I'm so sorry you had a poor experience with this! It looks like the emails from Shopify went to an inbox unrelated to support. I (Thomas, co-founder and president) have ...

Bewerkt 30 oktober 2020

They were supposed to charged me $340 for the annual plan, and instead they made 2 charges on the account, 1 for $340 and another one for $588...found out about it 3 months later after auditing my transactions. - Update : The founder of the app got in touch with me after the review and apologized for the error. Issue was resolve and since then no issues. I actually really like the ap, has much ...

Boom Boom Gadgets Deutschland
Verenigde Staten
Bijna 2 jaar gebruiken de app
OptinMonster heeft geantwoord 14 december 2019

**12-17-2019 Update:** I've found your ticket from over the weekend and updated our reply. You've got a screenshot of the refund, and I've given you a lifetime custom account ...

7 augustus 2019

Love this little app. Customer support is great too. I think it also has some other great features besides exit intent. Thank you!

ORGANIC 1 Co.
Verenigde Staten
Meer dan een jaar gebruiken de app