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My request was handled in a speedy manner. The item I was inquiring about is not presently a feature of Optin Monster, so the agent has added it to their new feature requests. Good to know!
Thank you so much for your thoughtful, 5-star review! We’re thrilled to hear that your request was handled swiftly and efficiently. Customer feedback like yours is invaluable to us, and we’re glad to know that our support team has added your feature request to our list. Thank you for helping us improve Optin Monster!
Fungerar dåligt, krånglar mycket och håller inte den tekniska biten alls. Seg support.
Thank you for your feedback, and I'm really sorry to hear about your experience. It sounds like you've had some frustrating issues, and I want to make sure we address them promptly. Please could you reach out to us at support@optinmonster.com with more details about the problems you've encountered? We're committed to improving and your detailed input will be invaluable. Our support team is here to help ensure that everything works smoothly for you.
We're always here and happy to help! Looking forward to hearing from you soon.
This app has gotten a number of negative reviews due to its poorly-done integration of a subscription option through Shopify. Here is a review of the actual product: I've been using OptinMonster since 2015 for various sites I have. They pioneered a lot of the techniques you see everywhere now, like "exit intent". OptinMonster is expensive(but they have good Black Friday deals), and I've tried many times to switch to a more affordable provider. But the other providers all force me to make compromises on the feature set, ease of integration, and user experience. The types to behavioral targeting you can do in OptinMonster is unmatched by any other tool. There is a big difference in product quality when you have an entire team dedicated to making the best opt-in forms, versus those forms just being one feature of many in an app like Klaviyo or Mailchimp. I can't speak on this $50/month subscription they offer through Shopify. That seems stupid. I bought a subscription from then in 2015 through their website. My recommendation is to buy from them during Black Friday when they are usually 30% off.
We've found that OptinMonster is good for custom banners, and very easy to use for both technical and non-technical employees.
Thank you for sharing these kind words! We’re so glad you’re enjoying OptinMonster and finding it so easy to use 🙂.
We’re grateful to have the opportunity to grow with you and look forward to continuing to help you in every way we can!
We have been using OptinMonster for a couple of years now for email retention and pop up campaigns. The campaigns are easy to set up and with split testing functionality it's great to try different copy and content. We had a slight issue with our billing being doubled with a shopify subscription for a few months, however OptinMonster spotted this and got in touch with us offering a full refund or credit with additional perks. Honest company with a great product, keep up the good work!
Thanks for taking the time to share your experience with the community. 😊 We're so glad you're finding success with OptinMonster, and we're grateful to have earned your support.
If we can help with anything else along the way, just let us know. We look forward to helping you in every way we can!
Great solution to get as many emails as possible.
They seem to be pretty innovative and always come up with new ideas.
Their new builder is pretty solid, yet completely new from the older version, so I had to learn everything again pretty much.
Once I did that, I was able to generate a ton of emails, which of course helped a lot. Their full-screen feature on desktops is pretty amazing.
The money is in the list guys. Invest in this first and THEN in everything else later on (FB ads, etc.).
I use this app to create email list popups, notifications, and slide-ins for related products. I find it easy to use and the app was easy to install too.
Thanks so much for the kind review! :-)
- Thomas
One of the best popup app out there. Very flexible in terms of features. It is a game changer in terms of lead generation.
I'm so sorry you had a poor experience with this! It looks like the emails from Shopify went to an inbox unrelated to support. I (Thomas, co-founder and president) have followed up with you personally with an attempt to get everything fixed. If there is anything else I can do to help, let me know!
Love this little app. Customer support is great too. I think it also has some other great features besides exit intent. Thank you!
We have used this app to collect e-mails and boost sales in exchange for said e-mails! It's been a great process and very simple. Thank you!!
I really appreciate the review and vote of confidence for the team - thank you!!!
- Thomas