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When we launched our Shopify store in 2019, there were no apps capable of handling the complex calculations our small woodworking business required, so everything had to be custom-built from scratch. During a redesign in 2024, I discovered Option Price Calculator. I was impressed by its wide range of capabilities and options, but what convinced me were the glowing reviews of their customer support, and my experience has definitely met that high bar. Matthew, in particular, has been fantastic, responding even on weekends and offering valuable suggestions on how to adapt the app for our specific needs.
Since we're using it in a slightly unconventional way, I did encounter challenges in setting up the calculators, particularly with transposing our information to accommodate how the app handles data. There are limitations on how conditional calculations can be used and I've found myself missing the ability to create and assign values to variables. Fortunately, Matthew's expertise has helped us navigate most of the hurdles with workarounds.
One particular requirement was not possible within the app, so Matthew and his team built the custom features we needed for a reasonable fee, and faster than any other app developers I've worked with.
I highly recommend this app for anyone looking for a customizable pricing solution, backed by outstanding support!
Great app, super usable for print shops who are looking to offer their customers a price based on their options. Would recommend for print shops business everywhere. Quick and helpful customer support.
Excellent Support and a Must-Have App for Our Store!
We’ve had a fantastic experience with this app and its developers. They were extremely responsive and assisted us with any questions or issues that arose, often providing solutions in record time. Although we occasionally needed to pay for some customizations, many of our requests were handled without any additional charges, which we appreciated greatly.
For our store, this app is indispensable—it’s the only solution available that allows us to display our pricing structure the way we need. I read another review mentioning that the developers were unresponsive, but that has been far from our experience. They’ve shown a true commitment to helping us succeed with their product.
Highly recommended for anyone looking for a reliable app with responsive, customer-focused support!
If you need a dynamic calculator don't waste your time looking anywhere else. Honestly, I had initially avoided this app as the subscription price is higher than most but after wasting a week trying every other app only to find out they don't offer the required features to do dynamic pricing I bit the bullet and gave this one a chance. It wasn't the easiest to DIY setup, they do have paid templates which would have made my life easy, however I wanted to know how to do it myself so I could add more products in the future. The documentation could be a bit clearer but the live chat was a life saver. By now you would expect this review to be 3 or 4 stars but let me tell you, the support was unparalleled. After hours, yes hours of support, and not just regular support... LIVE SUPPORT, I fully expected the live support to cut me off but they worked through my problems with me. I cannot stress how valuable that alone is worth.
It's the only calculator with the customizations like this. And it's difficult to even create the calculators. You will need a developer to create multiple calculators. There are a few bugs that prevent calculators from being duplicated accurately and or using more than 1, and in turn requires a lot of cleanup after the fact. We have spent over 12 hours in this app and only 1 working calculator. The majority of the time is spent cleaning things up, from the template installs.
Their support has been helpful but in the end we have spent over $500 and still only 1 working calculator.
If you are a business owner thinking you can setup this up, wrong. You will need likely access to the $120 plan then pay for a template and then to pay a developer to create the calculator. Think $1000 minimum just to get up and running if you have a dozen or two calculators.
Amazing app, will recommend! I had some questions and Matt helped answer them, which was very helpful to set up my store!
Amazing!! I have been looking for a substitution for a sticker calculator for our custom sticker website for honestly, about 1 year and 4 months...
Long behold, this was it!! Hands down what is the best thing is the customer service. I had an legitimately breaking issue on our website from my error on the calculator code.
Not only did they fix it for me, they showed me what went wrong and how to prevent it in any future use. If you are trying to make a custom based website or be a print on demand company to other then, this is the best app you can have on your site.
Extremely overpriced for features. The support was originally quite good however as soon as I started to ask questions (to assist with understanding their logic) they directed me to docs they had written and then soon ignored me. I sent about 3 more messages in the same chat with zero response. I then opened a new chat in hopes of dealing with someone new. The same person joined and had a fairly rude and passive-aggressive attitude. I came into this app knowing every aspect of data to make this calculator work it wasn't extremely complicated it was just to find the area by inputs of width and height and depending on the output it was a certain price. This price was then discounted by the quantity of the items ordered. Unless you can perfectly understand their docs without a single question i wouldn't waste your time.
Excellent customer service and so far it's the best app that fits our needs.
Set up was a bit frustrasting but customer service team was right there. He went as far as made a custom video showing me step by step what to do. Thank You!! 5 stars!
Excellent customer service and best app for your webpage if your product involves price calculations. Set up is easy and customer service team is right there if you need help.