Opus Returns & Exchanges

Manage returns, exchanges, and more from a simple platform taking less than 1 minute to set up

Opus gives merchants one place to define return rules, receive customer requests, review evidence, approve outcomes, track inbound packages, inspect returned items, and complete Shopify-native exchanges, replacements, refunds, or store credit. The free app includes guided setup, customizable customer access, and step-by-step documentation for every workflow.

• Set return windows, eligibility rules, and product or variant exclusions
• Support variant exchanges, replacements, and Shopify store credit
• Track requests, inbound parcels, inspections, and Shopify outcomes