Geolocation ‑ Orbe

Geolocation ‑ Orbe

レビュー (228)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2023年3月1日

The only app that works perfectly with Shopify Markets. Easy to install and set up. Provides all the features needed. Excellent and quick service.

Anthos Crafts
ギリシャ
アプリの使用期間:2日
Mushdeskが返信しました 2023年3月1日

Thanks for your words 😀! We are glad to see how your popup appears in English, Greek or Italian, depending on the user's preferred language, to give the best geolocation experience 🌏.

As you know, our whole team is here for you!

Luis
Head of Growth

2023年3月15日

Gracias a las última actualización de Shopify Markets, hemos sido capaces de limitar algunos productos en otros países. Con este cambio, Orbe nos ha permitido que los usuarios lleguen en el 100% de sus visitas a la experiencia localizada que les corresponde en base a su dirección IP y que nuestros clientes únicamente vean los productos y precios correctos.

JUTELAUNE
スペイン
アプリの使用期間:19分
Mushdeskが返信しました 2023年3月15日

Muchísimas gracias por tu review 💚 Todo un gusto para todo nuestro equipo poder ayudaros a vender internacionalmente en Shopify!

Roberto
CEO

2022年4月20日

The ideal app for showing your customers the right store when you create Markets on Shopify. Amazing customer support!

Adrianne
スペイン
アプリの使用期間:9分
Mushdeskが返信しました 2022年4月20日

Thank you so much for your kind words, Adrianne 😊 We are here for you with our whole team! 🙇‍♂️

編集日:2023年11月15日

I find it necessary to share a balanced perspective with a 2-star rating for this app. While its setup is user-friendly, aesthetically pleasing, and supported by a responsive team, we encountered a significant issue impacting some international customers, notably in Canada and the UK. These users experienced continuous page reloads on our site, rendering the store inoperable. Despite our efforts and those of the support team, who were unable to replicate the problem, a customer-provided video highlighted the faulty behavior of the site. Deactivating the app resolved the issue, as confirmed by the affected customer. Regrettably, this glitch has had repercussions on our Klaviyo campaigns and overall sales. I advise those considering this app to be vigilant and actively seek customer feedback to identify and address similar issues quickly.

Canvas by Numbers
アメリカ合衆国
Mushdeskが返信しました 2023年12月11日

Hi,

Roberto, one of the co-founders of Orbe.

First and foremost, we want to express our deepest regrets about your experience. It's incredibly disheartening to hear about the difficulties some of your international customers. This is far from the seamless experience we strive to deliver.

Our support team dove into action as soon as we were made aware of the issue, but despite our efforts, we were unable to replicate the problem. It was later discovered that a recent change by Shopify related to their form handling was causing a conflict specifically with your store's setup of multiple domains.

We understand how critical every customer interaction is to your business, and it pains us to know that this glitch impacted your store. Store owners are the heart of our business, and our team works tirelessly to support as best they can – this sentiment holds true for every interaction we have, and receiving feedback like this is incredibly tough.

We are earnestly asking for the opportunity to make this right. If you’re willing, we’d love to connect with you personally to ensure your experience with our app is exemplary moving forward.

Please do reach out to us. We're committed to your success and are ready to go above and beyond to provide the quality of service you deserve.

Best,
Roberto

2025年1月14日

Belène
ベルギー
アプリの使用期間:約1ヶ月
2024年12月30日

EMENTA
ポルトガル
アプリの使用期間:18日
2025年1月8日

Ancient Greek Sandals
ギリシャ
アプリの使用期間:約23時間
2024年10月25日

Queen of the Thrones®
カナダ
アプリの使用期間:7ヶ月
2024年9月26日

ÂME CRU®
イギリス
アプリの使用期間:4ヶ月
2024年8月22日

Conceive Plus®
アメリカ合衆国
アプリの使用期間:8ヶ月