Geolocation ‑ Orbe

Geolocation ‑ Orbe

レビュー (208)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年7月4日

I would recommend this. They were very helpful.

www.write on the water.com
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年2月6日

A great app and absolute must if you use multiple shopify stores for your brand. It solved the issue of users entering stores in the wrong market and redirects them to the correct one. Since using orbe, my conversion rate and analytics have already improved.

The team is great and Luis is especially helpful on whatever I needed or asked. Highly recommend.

Agua de Cielo EU
スペイン
アプリの使用期間:3ヶ月
Mushdeskが返信しました 2024年2月12日

Thank you so much for your kind words and for sharing your experience connecting your multiple Expansion stores with our geolocation 💚! We are happy to see how Orbe helps brands to improve their international user experience.

Luis
Head of Growth

2024年4月12日

When we started running two independent stores on Shopify (one for the US market and one for the European market), this app was the only one that could robustly solve the problem of navigating our customers to the correct website.
The developers thought of all the edge cases and the design of the app is absolutely beautiful (which cannot be said for most of the apps on this sapp tore).
We had a few special requests along the way and Roberto, Alberto and the team implemented all of them almost instantly. When there was a small bug in our theme causing some issues, they fixed it in a heart beat.
Would definitely recommend it to anyone with a similar issue to solve.

Alpine Nation - European Outdoor Wear
スロベニア
アプリの使用期間:28日
Mushdeskが返信しました 2024年4月23日

Wow, I am at a loss for words! Thank you so so much for this review! 🥰 We are delighted to hear that Orbe has played a crucial role in helping you navigate between different Shopify stores and that we have been able to assist you with accurate geolocation and redirections.

We are proud to have a brand as outstanding as Alpine Nation powered by Orbe.

As you well know, if you need any further assistance with Shopify Markets or custom geolocation setup, we're here to help.

Roberto
Co-founder

2024年8月2日

Amazing support by the team

TOV Furniture
アメリカ合衆国
アプリの使用期間:4日
2024年6月8日

Orbe is intuitive and effective. If you need help, the team responds quickly and is very helpful. Definitely recommend.

Moussse
スイス
アプリの使用期間:約1ヶ月
Mushdeskが返信しました 2024年6月9日

Hi Moussse team,

Thank you for your fantastic review! We're delighted to hear that you find Orbe intuitive and effective. We're also glad our team could assist you quickly and effectively. Your recommendation is greatly appreciated.

Should you need any further help, feel free to reach out. We're always here for you!

Best wishes,

Roberto
Co-founder

2024年6月11日

The Orbe team were very informative in providing all the information needed. Customer service is top tier. Orbe works great

N V L T Y
イギリス
アプリの使用期間:約2ヶ月
2024年4月14日

Without a doubt, the best geolocation technology on Shopify. Orbe comes with a really easy-to-use interface that effortlessly guides our customers to the right store or market in just a few clicks. Their support team is on point, too. We're truly happy to have Orbe helping us provide the best experience for our customers

Coolway
スペイン
アプリの使用期間:約1ヶ月
Mushdeskが返信しました 2024年4月23日

Thank you for your amazing review! We're thrilled to hear that Orbe's geolocation technology is the best on Shopify and that our interface is easy to use. It's great to know that our app helps guide your customers to the right store or market.

Our support team always aims to provide the best service, and we're glad you had a positive experience. If you need any assistance with Shopify Markets or selling global on Shopify, we're always here to help.

Thanks again,

Roberto
Co-founder

2024年5月2日

The user interface is clean and straightforward, allowing us to manage settings and preferences with ease.

Luxe Lane
アメリカ合衆国
アプリの使用期間:3ヶ月
Mushdeskが返信しました 2024年5月7日

Hi there,

Thank you for sharing your opinion.

UPDATE: It is disheartening to see such an unfair review, especially considering the hard work and effort we put into making Orbe the best it can be. This merchant has never contacted our support team for any assistance. In the review, it is mentioned that the user had a good experience with the app, yet a 3-star rating was given without any apparent explanation.

Since the review was posted, we have reached out multiple times to gather more feedback, but all our attempts have been ignored. This creates a completely unjust situation that does not add value to the ecosystem and only harms a small business striving to develop the best software for Shopify stores. We are always open to help and improve our product, as reflected by the hundreds of positive reviews we have received.

Looking forward to hearing from you.

Best,
Roberto
Co-founder

2024年1月19日

We have 4 stores serving markets in the UK, USA/Canada, EU and Australia/NZ. We could see from our analytics and Google search results that customers were finding their way onto the wrong store for their territory and were abandoning their cart because the store they were on did not ship to them. We have a complex set up as one site (EU) is multilingual and after much research of alternatives, settled on the Orbe Plus plan.

The app is easy to set up, functions perfectly, is customisable and has fixed our geolocation issues. But where they really stand out is the top notch level of customer service and attention. Luis and Roberto really know their stuff, are 100% attentive and responsive and willing to go that extra mile, including on matters not directly related to Orbe’s remit.

For the improved functionality and avoidance confusion for our customers, the Orbe Plus plan is worth every cent. If you’re looking for an elegant solution to multi-site, multi territory customer redirection and satisfaction, look no further. These guys have the solution you need.

CannyCo Europe
スペイン
アプリの使用期間:約1ヶ月
Mushdeskが返信しました 2024年1月22日

Thank you for this fantastic review and for explaining your experience using Orbe and working with us! 💚 Our work makes even more sense when we read these kind words. If we can help you with anything else, please let us know. Our whole team is here for you! 🥰

Luis
Head of Growth

2024年7月8日

Easy to use, works perfectly for our multi store usecase.

Vitruvi
アメリカ合衆国
アプリの使用期間:13日