Geolocation ‑ Orbe

Hi HOMO NATURALS team,

Thank you so much for your wonderful review! We're thrilled to hear that Orbe is helping you internationalize your store and that you find it easy to work with. Your recommendation and kind words about our customer care mean a lot to us.

If you ever need any assistance, please don’t hesitate to reach out. We're always here to support you!

Best regards,

Roberto
Co-founder

Hi TRIANGLE Hi-Fi team,

Thank you so much for your review! We're thrilled to hear that our support team was able to assist you well with the installation. We're glad you're finding Orbe useful for presenting markets to your customers.

If you need any further assistance or have any feedback, please don't hesitate to reach out. We're here to help!

Best regards,

Roberto
Co-founder

Hi The Central Shoppe team,

Thank you so much for your kind review! We're thrilled to hear that you're satisfied with our customer service and that we were able to respond quickly to your needs.

Your positive feedback is incredibly motivating for our team. We truly appreciate your support and are committed to providing you with the best experience possible.

Thanks again for your kind words and for being a valued customer!

Best regards,

Roberto
Co-founder

Hi team,

Thank you so much for your wonderful review! We are thrilled to hear that you find our team fantastic and responsive. Your recommendation means the world to us.

If you ever need any further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Roberto
Co-founder

Thank you for the review! We're glad to hear that our customer service was able to help with your design changes and layouts. Our team is dedicated to ensuring Orbe works perfectly for your needs.

Orbe is designed to work seamlessly with Shopify Markets and provide reliable geolocation. If you need additional support, we're always here to assist you.

Roberto
Co-founder

Hi there,

Thank you for sharing your opinion.

UPDATE: It is disheartening to see such an unfair review, especially considering the hard work and effort we put into making Orbe the best it can be. This merchant has never contacted our support team for any assistance. In the review, it is mentioned that the user had a good experience with the app, yet a 3-star rating was given without any apparent explanation.

Since the review was posted, we have reached out multiple times to gather more feedback, but all our attempts have been ignored. This creates a completely unjust situation that does not add value to the ecosystem and only harms a small business striving to develop the best software for Shopify stores. We are always open to help and improve our product, as reflected by the hundreds of positive reviews we have received.

Looking forward to hearing from you.

Best,
Roberto
Co-founder

Thank you for the review! It's great to hear that our customer service was quick and efficient. We appreciate the shout-out to Stella!

Orbe is designed to handle geolocation and country redirects with ease. If you have any other questions or need further assistance, don't hesitate to reach out.

Roberto
Co-founder

Thank you so much for your kind words and for sharing your experience connecting your multiple Expansion stores with our geolocation 💚! We are happy to see how Orbe helps brands to improve their international user experience.

Luis
Head of Growth

Thank you for the kind words! It's great to hear that you find Orbe's technology impressive and that our support team has been even better. We aim to provide excellent geolocation solutions for Shopify Markets and reliable tech support for our customers.

If you have any other questions or need further assistance with country redirects or geolocation, don't hesitate to reach out.

Roberto
Co-founder