Geolocation ‑ Orbe , 151 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
19 de janeiro de 2024

We have 4 stores serving markets in the UK, USA/Canada, EU and Australia/NZ. We could see from our analytics and Google search results that customers were finding their way onto the wrong store for their territory and were abandoning their cart because the store they were on did not ship to them. We have a complex set up as one site (EU) is multilingual and after much research of alternatives, settled on the Orbe Plus plan.

The app is easy to set up, functions perfectly, is customisable and has fixed our geolocation issues. But where they really stand out is the top notch level of customer service and attention. Luis and Roberto really know their stuff, are 100% attentive and responsive and willing to go that extra mile, including on matters not directly related to Orbe’s remit.

For the improved functionality and avoidance confusion for our customers, the Orbe Plus plan is worth every cent. If you’re looking for an elegant solution to multi-site, multi territory customer redirection and satisfaction, look no further. These guys have the solution you need.

CannyCo Europe
Espanha
About 1 month usando a aplicação
Questão respondida por Mushdesk 22 de janeiro de 2024

Thank you for this fantastic review and for explaining your experience using Orbe and working with us! 💚 Our work makes even more sense when we read these kind words. If we can help you with anything else, please let us know. Our whole team is here for you! 🥰

Luis
Head of Growth

3 de janeiro de 2024

This app is simply amazing! From the first use, we were impressed by its intuitive interface and the features it offers. The variety of customizable options is great. We love how it adapts to our specific needs. Customer support is excellent, always ready to help. In summary, this app has significantly improved our digital experience. We would definitely recommend it to everyone!

FLiPO EyeWear
Espanha
3 months usando a aplicação
Questão respondida por Mushdesk 5 de janeiro de 2024

Your amazing review overjoys us! 🌟

Thank you for appreciating Orbe's features and customer support. Your recommendation means the world to us and motivates us to keep improving.

If you need anything, we're always here to help. Thanks again!

Best,

Roberto
Co-Founder

10 de abril de 2024

Orbe's customer service is quick and efficient (shout out to Stella) and the app itself does its job well. Would recommend.

Mr Pool Man
Austrália
16 days usando a aplicação
Questão respondida por Mushdesk 23 de abril de 2024

Thank you for the review! It's great to hear that our customer service was quick and efficient. We appreciate the shout-out to Stella!

Orbe is designed to handle geolocation and country redirects with ease. If you have any other questions or need further assistance, don't hesitate to reach out.

Roberto
Co-founder

22 de janeiro de 2024

Great app and great support! Luis was fantastic in assisting us with setting up details we couldn't manage ourselves due to our website features. The platform is very user-friendly and easy to set up. Highly recommended!

SHEIKA
Roménia
About 1 month usando a aplicação
Questão respondida por Mushdesk 24 de janeiro de 2024

Thank you so much for your review and kind words💙!

Luis
Head of Growth

20 de fevereiro de 2024

We have Shopify Plus with 2 stores serving different regions, and we needed a solution to be able to redirect the visitor based on their location to 2 different domains.

We have subscribed to the Plus version of Orbe, and the experience has been excellent. The installation, documentation, and support from the Orbe team are top-notch.

I recommend it not only to Plus merchants but to any merchant selling in different markets with Shopify markets. It's a must-have!

BriskPadel
Koweit
6 days usando a aplicação
Questão respondida por Mushdesk 22 de março de 2024

Thank you for your fantastic review!

Your words are a huge motivation for our team. We're thrilled to hear that Orbe has been an excellent solution for your Shopify Plus stores across different regions.

We appreciate your recommendation and trust in us. Remember, we're always here to support you in your journey to sell in multiple countries.

Thanks again for choosing Orbe!

Best,

Roberto
Co-founder

20 de janeiro de 2024

Fantastic app that solves an important problem in a simple way. The Orbe product is using best practices with Shopify Markets, making it easy for global brands to improve their user experience. Highly recommend.

Threadheads
Austrália
28 days usando a aplicação
Questão respondida por Mushdesk 22 de janeiro de 2024

Thank you very much for sharing your experience 🥰! Orbe has been built to make the most out of Shopify Markets. We're glad to read that we got it.

Luis
Head of Growth

18 de abril de 2024

Orbe is a very talented app, and the tech support behind it is even better.

Youth & Earth EU Store
Países Baixos
3 months usando a aplicação
Questão respondida por Mushdesk 23 de abril de 2024

Thank you for the kind words! It's great to hear that you find Orbe's technology impressive and that our support team has been even better. We aim to provide excellent geolocation solutions for Shopify Markets and reliable tech support for our customers.

If you have any other questions or need further assistance with country redirects or geolocation, don't hesitate to reach out.

Roberto
Co-founder

22 de abril de 2024

Great app and great team.
Help me very quick to install it.
Thank you

Weebot
França
7 days usando a aplicação
Questão respondida por Mushdesk 23 de abril de 2024

Thank you so much for taking the time to leave a review. We work so hard to offer the best product possible.

If you have any questions or need further assistance, our support team is always here to help. Thanks again for choosing our app!

Best,

Roberto
Co-founder

31 de janeiro de 2024

We've had a great experience with this app! The customer support team is friendly and super helpful. The app works perfectly for our needs, and the documentation is easy to follow. Overall, it's a stellar app with fantastic support.

HotCherry
Canadá
24 days usando a aplicação
Questão respondida por Mushdesk 1 de fevereiro de 2024

Thank you so much for this fantastic review 🥰! We are happy to see how Orbe meets all your expectations and helps you with your geolocation.

Luis
Head of Growth

20 de março de 2024

Great app. Well deisnged and intuitive to use.

Brown Stone
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Mushdesk 22 de março de 2024

Thank you for the kind words! We're thrilled to know you find Orbe well-designed and intuitive. Our goal is to make your experience as smooth as possible.

Should you need any assistance or have suggestions, we're all ears!

Best,

Roberto
Co-founder