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I had trouble processing my first order and chatted with Nick who was exceedingly helpful and walked me through the whole process. He added screenshots and tutorial links. Great first experience!
Thank you for sharing your first experience with us! We apologize for the trouble you faced while processing your first order, but we're glad to hear that Nick was exceedingly helpful in resolving the issue. Providing step-by-step guidance, screenshots, and tutorial links is part of our commitment to excellent customer service. We're thrilled that Nick was able to assist you effectively and ensure a great first experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help you succeed!
Great app, good clothes and selections. Excellent customer service with quick responses. Winnie was quick to respond and supper helpful.
Thank you for the kind words! We're glad you had a great experience with our app and customer service team.
I have had a good experience so far. I love how stylish their clothes are and customer service is always on point. I wish they made more life videos so that we know the quality we can expect our customers to receive. It would be nice to see more presence on social media.
Thank you for sharing your positive experience with KakaClo! We're glad to hear that you love the stylish clothes and that our customer service has been on point for you. We appreciate your feedback regarding the desire for more life videos showcasing the product quality. We understand the importance of transparency, and we'll take your suggestion into consideration to provide more visual representations of our products. We also appreciate your suggestion to increase our presence on social media, and we'll work on enhancing our engagement in that area. Thank you for your valuable input, and we're here to support your continued satisfaction with our services.
very excellent customer service. Winnie was answering all my questions she's a great person thank you.
Thank you for the kind words! We're glad you had a great experience with our app and customer service team.
As a newcomer to the world of e-commerce, I am still in the process of learning how to establish and run a successful online store. It's been a challenging journey, but thankfully, KakaClo has been a great help in lifting much of the weight off my shoulders and simplifying the drop-shipping process. What's more, their customer service team has been incredibly supportive and responsive, promptly addressing any concerns I've had.
We appreciate your feedback! Glad we could help simplify your e-commerce journey and provide excellent customer service. Thank you for choosing KakaClo!
I've been working with KakaClo for a while now, and I've noticed a mix of ups and downs. The selection they offer is pretty extensive, which is great for keeping my online store stocked with a variety of styles. However, I've encountered a few products that weren't up to the mark, which was disappointing, but I guess that's part of dealing with a wide range. Their US warehouse really does make a difference in shipping times, which my customers appreciate. I've had to reach out to customer service a few times, and while they're generally helpful, response times can vary. It's not perfect, but for the price and convenience, it's a solid option for my business needs.
Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been ups and downs. We're glad that our extensive selection has helped keep your online store stocked with a variety of styles, although we apologize for any products that didn't meet your expectations. We're pleased to hear that our US warehouse has made a difference in shipping times, and we appreciate your understanding regarding response times from customer service. We value your business and will continue to work on improving our services.
Winnie was amazing at helping me fulfill my first sale! The instructions were very clear and she was very kind!
We're thrilled to hear that Winnie provided amazing assistance in fulfilling your first sale! Her clear instructions and kind demeanor made the process a smooth and pleasant experience. Thank you for sharing your positive feedback!
KakaClo has been an interesting journey for my dropshipping business. The platform itself is user-friendly, and I was able to get things rolling relatively quickly. The variety of items is a big plus, offering something for everyone, but I've found that some of the products could use a bit of a quality boost. The automatic dropshipping service is a real time-saver and minimizes hassle, which I really value. On the downside, there have been a couple of instances where orders didn't go as smoothly as I'd hoped, but customer service was there to help, albeit not instantly. Overall, it's a service that has its flaws but also brings a lot to the table for entrepreneurs like myself.
Thank you for your amazing feedback! We're thrilled to hear that you're already impressed with KakaClo. We designed our platform to be user-friendly and efficient, so we're glad it's making dropshipping easy for you. Our 24/7 customer service is dedicated to providing top-notch support whenever you need it. We're delighted that our US warehouse's fast shipping has been a hit with your customers. Thank you for considering us a game-changer for your business. We're here to support your success every step of the way!
I absolutely love the clothes and items on this apps! Nancy were super helpful!!
I like this app. Thank you!
We're delighted to hear that you appreciate the wonderful selection of clothing available. It's great to know that our customer service has been helpful and accommodating, always ready to assist you. We strive to continuously add new products to provide you with fresh options daily. Thank you for your positive feedback, and we're here to assist you whenever you need us!
I would like to thank Caroline for amazing customer support for helping with any question I had for getting ready to sell products. Thank you again.
Thank you for your kind words! We're grateful to Caroline for providing amazing customer support and helping you with all your questions. We appreciate your gratitude.