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Suppliers are great, and product quality is good too. be satisfied while contacting them
We're glad to hear that you're satisfied with our suppliers and the quality of our products. We strive to maintain excellent supplier relationships and provide products of the highest quality. Thank you for your feedback, and please don't hesitate to reach out if you need any further assistance.
Great app, has a lot of selections and great options for customization.
Thank you for your positive review! We're thrilled to hear that you enjoyed our app's wide selection and customization options. We appreciate your support!
Why Kakaclo website is not working? I send them emails but no response
Hi Royale!
If you can provide additional details or specific inquiries you had in your emails, I'll personally ensure they are addressed promptly. Your patience and understanding are greatly appreciated, and we're committed to restoring your confidence in KakaClo.
Warm regards,
Timothy
KakaClo's wide product selection and competitive pricing have become indispensable for my wholesale clothing business. It's a reliable source for high-quality merchandise that appeals to a diverse range of customers.
I would absolutely recommend KakaClo for smooth operation and quality service. Nancy is very communicative and very resourceful.
Thank you for recommending KakaClo! We're thrilled to hear that you had a smooth operation and experienced quality service. Nancy's excellent communication and resourcefulness are greatly appreciated. We value your feedback and look forward to serving you again in the future!
Terrible every thing the one star reviews are saying is accurate
Dear Candle and Clothing Company
Thank you for sharing your feedback with us. It's concerning to hear of your dissatisfaction, and I deeply apologize for not meeting your expectations.
If you could provide specific details about the challenges you faced, it would be immensely helpful. We're keen on understanding more so that we can directly address and rectify these issues.
Please know that we value your business and are committed to making the necessary improvements. If you’re open to discussing this further, we'd appreciate the opportunity to make things right.
Warm regards,
Timothy
Shipping from the USA is quick and great service. App easy to use and load
Thank you for your review! We're happy that our shipping from the USA is quick and that you find our service great. We're also glad you find our app easy to use and fast-loading.
They finally got back to me and shipped my items but it took 7 to 8 days to ship and were hard to contact so I will give them a 2 as it seems to happen more then once - I notice another customer had not ship - 12 days now and after 4 days of trying to contact they finally tell me out of stock - unacceptable
I have been trying to contact these people and have had no reply - it has been over a week since i placed an order and they still have not shipped the products. Extremely poor customer service leaves you guessing if you should cancel the orders and explain to the customer that the distributor is extremely slow and doesnt reply to you. When you call you have to leave a voice mail also. It has been 7 days for one order and 8 days for the other with no clue when it will ship
Dear Aurelia Clothing,
Thanks for your feedback.
We received your email and we've reply you the same day, could you please double check your email inbox?
We are sincerely sorry for the delay. Some factory workers resign and return to their hometowns before the Chinese New Year. After the New Year, most suppliers resume work in the first week, but there is a shortage of workers, leading to insufficient factory capacity to fulfill the ordered quantity. The factories are now fully operational and striving to increase production. The situation is expected to normalize by mid-March.
Any question, you are welcome to contact us anytime.
Nick
Nick@kakaclo.com
I just discovered this app and it really have great inventory . Not only that, their customer service is excellent too. Highly recommend!
We're thrilled to hear that you discovered our app and are impressed with our great inventory! Providing a wide range of options is important to us. We're also delighted that you had a positive experience with our customer service. Delivering excellent support is one of our top priorities. Thank you for recommending us, and we hope you continue to enjoy using our app!
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So far so good... Great Service, fast response, fast deliveries, and amazing product selections! It's my favorite app so far.
We're delighted to hear that you're having a great experience with our service! Fast response, fast deliveries, and a wide selection of amazing products are what we strive to provide. We're thrilled to be your favorite app so far. If you have any questions or need further assistance, feel free to reach out. Thank you for your support!