Kakaclo ‑Clothing Dropshipping , 216件のレビュー
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My time with KakaClo has been a rollercoaster. Finding what I need on their site is like searching for a needle in a haystack. Their offline presence seems non-existent. However, their Chinese warehouse is constantly updating, and shipping is faster than I anticipated. Their after-sales service is commendable, swiftly addressing any quality concerns.
We appreciate your honest feedback about your experience with KakaClo. We apologize for any difficulties you've encountered in finding what you need on our website and understand the importance of an intuitive search function. We're also sorry if our offline presence has seemed non-existent. On a positive note, we're glad to hear that our Chinese warehouse constantly updates, providing you with a wider range of options. We're pleased that the shipping has been faster than your expectations. Furthermore, we appreciate your recognition of our commendable after-sales service in promptly addressing any quality concerns. Your feedback is valuable to us as we strive to improve our website experience and expand our offline presence. Thank you for choosing KakaClo, and we're committed to enhancing our services based on your input.
KakaClo's interface is refreshingly straightforward, making every step from ordering to checkout a breeze. There's no unnecessary complexity, just a seamless shopping experience.
Thank you for your positive feedback! We're delighted to hear that you find our interface straightforward and enjoy a hassle-free shopping experience with us. Simplifying the process is our goal, and we're glad it's making your time with KakaClo enjoyable. We look forward to serving you again soon!
KakaClo's communication efficiency has been exceptional. Recently, we encountered a situation where a customer urgently needed to change their shipping address. Despite it being late on a Saturday, we promptly forwarded the request to support, unsure of when we would receive a response. Surprisingly, Nick from support replied almost immediately, assuring us that he had successfully updated the customer's shipping address. Our experience with KakaClo has left us extremely satisfied with their prompt and effective communication.
We're glad to provide exceptional communication. Thank you for your satisfaction with our prompt and effective support!
Very good app and very good support, especially from Nick: nice, quick and efficient.
Thank you for your positive review! We're delighted to hear that you find our app and support to be excellent. We appreciate your kind words about Nick, and we're glad he provided nice, quick, and efficient assistance. Your satisfaction is important to us!
While I appreciate KakaClo's rapid update of styles from their Chinese warehouse, I'm not thrilled about the sometimes inconsistent inventory sync. It’s frustrating when customers order items that end up being out of stock. On the plus side, their 24/7 live customer service has been a real boon, providing real-time, human responses whenever I've had inquiries.
Thank you for your feedback. We apologize for any inconvenience caused by the occasional inconsistencies in inventory sync. We understand that it can be frustrating when customers order items that are ultimately out of stock. We appreciate your understanding and will continue to improve our inventory management to ensure better synchronization. On the positive side, we're glad to hear that our 24/7 live customer service has been helpful in providing real-time, human responses to your inquiries. We value your business and feedback, and we're committed to enhancing your experience with KakaClo. Thank you for choosing us, and we look forward to serving you better in the future.
One major drawback of KakaClo is their inconsistent inventory syncing. There have been instances where my customers placed orders for items that were supposedly in stock, only to be informed later by KakaClo that the items were unavailable. It's frustrating and reflects poorly on their inventory management.
We appreciate your feedback and apologize for any inconvenience caused by inventory discrepancies. Ensuring accurate inventory management is a priority for us, and we're actively working to improve our syncing process to prevent such occurrences in the future. Your insight helps us enhance our services, and we're committed to bettering your experience with KakaClo.
KakaClo’s after-sales service is genuinely commendable – they resolve any issues swiftly and without unnecessary negotiation, which is a huge plus.
Thank you for your kind words! We pride ourselves on delivering excellent after-sales service at KakaClo. Resolving issues swiftly and without unnecessary negotiation is our priority, as we aim to ensure the utmost satisfaction of our customers. Your feedback is greatly appreciated, and we will continue to provide the same level of outstanding service in the future. If you have any further suggestions or questions, please feel free to let us know.
Love KakaClo and their amazing products and prices! My support Nick was super friendly and helpful and quickly answered my questions. Definitely recommend this app!
We're delighted to hear that you love KakaClo and our amazing products and prices! It's great to know that Nick provided super friendly and helpful support, quickly addressing your questions. Thank you for recommending our app! We appreciate your support and look forward to serving you in the future.
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Easy to use, Customer Service is Great. Nancy was very helpful and resolved my issue immediately!!! Highly recommend.
We're glad to hear that you found KakaClo easy to use and that our customer service, especially Nancy, provided great assistance in resolving your issue promptly. Thank you for recommending us! We appreciate your support.
Occasionally, I encounter quality issues with KakaClo products, such as sizing or color discrepancies. While this is frustrating, I'm generally satisfied with their prompt and fair after-sales service, ensuring my customers remain happy.
Thank you for sharing your feedback with us. We apologize for any quality issues you have encountered with KakaClo products, such as sizing or color discrepancies. We understand that this can be frustrating, and we appreciate your patience. We're glad to hear that our after-sales service has been prompt and fair in addressing these concerns, ensuring your customers remain happy. Customer satisfaction is important to us, and we strive to resolve any issues efficiently. Your feedback helps us improve our products and services. Thank you for choosing KakaClo, and we look forward to continuing to serve you and your customers with the highest level of satisfaction.