Kakaclo ‑Clothing Dropshipping , 217 vurderinger
Raffiner
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Etter vurdering
The US warehouse selection isn't as vast or quickly updated as I'd hoped, limiting my options for faster shipping. However, KakaClo's swift product updates from their Chinese warehouse are impressive, providing fresh options regularly.
Thank you for your feedback. We apologize for any limitations you've experienced with the selection and update frequency of our US warehouse. We understand the importance of having a wide range of options available for faster shipping. On the other hand, we're glad to hear that you find KakaClo's product updates from our Chinese warehouse to be impressive, offering fresh options regularly. We appreciate your understanding and feedback as we continue to improve our services and expand our inventory. Thank you for choosing KakaClo, and we're committed to providing you with even better options in the future.
The lack of KakaClo's physical presence and marketing activities in the US is noticeable, and I feel they are missing out on local engagement. On the flip side, the speed at which new products are added to their Chinese warehouse is impressive, and the logistics from China are faster than I expected, with deliveries reaching my customers in the US within 7-10 days.
Thank you for your feedback. We apologize for any inconvenience caused by the lack of physical presence and marketing activities in the US. We understand the importance of local engagement and are continuously evaluating opportunities to expand our presence in different regions. We're glad to hear that you've been impressed with the speed of new product additions to our Chinese warehouse and the efficiency of our logistics. We strive to provide fast and reliable delivery to our customers, and we appreciate your support. If you have any further suggestions or questions, please feel free to let us know.
The process of locating specific items on KakaClo can be quite a chore, with their categorization lacking accuracy and the search results often missing the mark. But I’ve learned to bypass this issue by heading straight to their New Arrivals, where I find the latest styles without the hassle. What's more, their 24/7 live customer support is impressive; having access to real people anytime I need help is a refreshing change from the usual automated responses. These features make sticking with KakaClo worth it despite the initial hurdles.
Thank you for your feedback. We apologize for any difficulties you've faced with locating specific items on KakaClo's website. We understand the importance of improving our categorization and search functionality to provide a more accurate and streamlined experience. We're delighted to hear that you've found a workaround by checking out the New Arrivals section. Additionally, we're thrilled that our 24/7 live customer support has made a positive impression. Offering access to real people whenever you need assistance is something we prioritize. Your feedback is valuable, and we appreciate your continued support. If you have any more suggestions or questions, please feel free to share them with us.
They finally got back to me and shipped my items but it took 7 to 8 days to ship and were hard to contact so I will give them a 4
I have been trying to contact these people and have had no reply - it has been over a week since i placed an order and they still have not shipped the products. Extremely poor customer service leaves you guessing if you should cancel the orders and explain to the customer that the distributor is extremely slow and doesnt reply to you. When you call you have to leave a voice mail also. It has been 7 days for one order and 8 days for the other with no clue when it will ship
Dear Aurelia Clothing,
Thanks for your feedback.
We received your email and we've reply you the same day, could you please double check your email inbox?
We are sincerely sorry for the delay. Some factory workers resign and return to their hometowns before the Chinese New Year. After the New Year, most suppliers resume work in the first week, but there is a shortage of workers, leading to insufficient factory capacity to fulfill the ordered quantity. The factories are now fully operational and striving to increase production. The situation is expected to normalize by mid-March.
Any question, you are welcome to contact us anytime.
Nick
Nick@kakaclo.com
I've had a mixed but generally positive experience with KakaClo. The selection from the US warehouse hasn't been as extensive as I hoped, leading to some limitations in my inventory choices. Yet, the dynamic updates from the Chinese warehouse more than make up for it, offering a diverse range of styles that keeps my store on-trend. Additionally, the shipping times from China have been impressively quick, which has helped maintain customer satisfaction. While there's room for improvement, KakaClo has overall been a valuable partner for my business.
Thank you for your feedback. We appreciate your comments and understand your concerns about the selection from the US warehouse. We're continuously working to expand our local inventory. However, we're glad to hear that the dynamic updates from our Chinese warehouse have been beneficial, providing a diverse range of styles to keep your store on-trend. We're also delighted that our quick shipping times from China have contributed to customer satisfaction. We value your partnership and will strive to improve our services further.
KakaClo has revolutionized how I approach my online store. Their vast selection of over a million SKUs keeps my inventory fresh and exciting daily. The automatic order placement and tracking information update is a lifesaver. It's like they've thought of everything a growing business could need. Highly recommend!
Thank you for your glowing review! We're thrilled to hear that KakaClo has revolutionized your approach to your online store. Our vast selection of over a million SKUs aims to keep your inventory fresh and exciting every day. We're glad that our automatic order placement and tracking information update have been helpful for you. We strive to anticipate the needs of growing businesses, and we appreciate your recommendation. Thank you for choosing KakaClo, and we're here to support your continued success!
Since I started using KakaClo, I've noticed several benefits and a few drawbacks. The product range is impressive, and having items stocked in a US warehouse means faster delivery times, which my customers love. However, I've noticed that while there's a vast selection, the quality can be inconsistent. Some products are fantastic, while others don't meet the same standard. I do wish they offered more high-end options. Despite this, the convenience and efficiency of their dropshipping model have made operations smoother for my business. It's not without its issues, but KakaClo has overall been a good partner for my online store.
Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been both benefits and drawbacks. We're glad that our impressive product range and US warehouse have provided faster delivery times that your customers appreciate. However, we apologize for any inconsistencies in product quality and understand your desire for more high-end options. We're constantly working to improve our offerings. We're pleased to hear that our dropshipping model has brought convenience and efficiency to your operations. We value your partnership and will continue to work on enhancing your experience. Thank you for considering us a good partner for your online store.
I've been working with KakaClo for a while now, and I've noticed a mix of ups and downs. The selection they offer is pretty extensive, which is great for keeping my online store stocked with a variety of styles. However, I've encountered a few products that weren't up to the mark, which was disappointing, but I guess that's part of dealing with a wide range. Their US warehouse really does make a difference in shipping times, which my customers appreciate. I've had to reach out to customer service a few times, and while they're generally helpful, response times can vary. It's not perfect, but for the price and convenience, it's a solid option for my business needs.
Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been ups and downs. We're glad that our extensive selection has helped keep your online store stocked with a variety of styles, although we apologize for any products that didn't meet your expectations. We're pleased to hear that our US warehouse has made a difference in shipping times, and we appreciate your understanding regarding response times from customer service. We value your business and will continue to work on improving our services.
I have had a good experience so far. I love how stylish their clothes are and customer service is always on point. I wish they made more life videos so that we know the quality we can expect our customers to receive. It would be nice to see more presence on social media.
Thank you for sharing your positive experience with KakaClo! We're glad to hear that you love the stylish clothes and that our customer service has been on point for you. We appreciate your feedback regarding the desire for more life videos showcasing the product quality. We understand the importance of transparency, and we'll take your suggestion into consideration to provide more visual representations of our products. We also appreciate your suggestion to increase our presence on social media, and we'll work on enhancing our engagement in that area. Thank you for your valuable input, and we're here to support your continued satisfaction with our services.
KakaClo has been an interesting journey for my dropshipping business. The platform itself is user-friendly, and I was able to get things rolling relatively quickly. The variety of items is a big plus, offering something for everyone, but I've found that some of the products could use a bit of a quality boost. The automatic dropshipping service is a real time-saver and minimizes hassle, which I really value. On the downside, there have been a couple of instances where orders didn't go as smoothly as I'd hoped, but customer service was there to help, albeit not instantly. Overall, it's a service that has its flaws but also brings a lot to the table for entrepreneurs like myself.
Thank you for your amazing feedback! We're thrilled to hear that you're already impressed with KakaClo. We designed our platform to be user-friendly and efficient, so we're glad it's making dropshipping easy for you. Our 24/7 customer service is dedicated to providing top-notch support whenever you need it. We're delighted that our US warehouse's fast shipping has been a hit with your customers. Thank you for considering us a game-changer for your business. We're here to support your success every step of the way!